Solutions

Revenue Cycle

How do I improve margins and enhance the patient’s customer experience?

Our member firms help healthcare provider clients improve revenue and reduce costs while simultaneously enhancing the patient experience.

New roads to the health care of tomorrow

How the future of mobility promises to change the US health care system.

New roads to the health care of tomorrow

Deloitte Digital’s provider accelerator

Deloitte’s accelerator for healthcare providers. Built on top of the Salesforce platform, Care Connect helps provider organizations attract, retain and engage patients to maximize value.

Deloitte Digital’s provider accelerator

Future of Operations

The Fourth Industrial Revolution is driven by the convergence of computing, data and AI. It is totally transforming the nature of business operations and the role of operations leaders, across industries. Those ready to take advantage of these changes will lead the revolution, not be driven by it.

Future of Operations

Future of Work

Driven by accelerating connectivity, new talent models, and cognitive tools, work is changing. As robotics, AI, the gig economy and crowds grow, jobs are being reinvented, creating the “augmented workforce.” We must reconsider how jobs are designed and work to adapt and learn for future growth.

Future of Work

Future of Mobility

Frictionless, automated, personalized travel on demand—that’s the dream of the future of mobility. And the extended auto ecosystem's various elements are combining to realize that dream sooner than expected, which means that incumbents and disruptors need to move at top speed to get on board.

Future of Mobility

Services

Here’s how Deloitte can help:

  • Transform processes: Redesign processes, enhance technology, redesign operating models, and lower costs through robotics and process automation.
  • Elevate experience: Develop and implement a customer and digital patient strategy to elevate patient satisfaction and improve efficiency and outcomes.
  • Improve documentation: Improve quality of clinical documentation and accuracy of medical coding; enhance revenue capture and reconciliation processes to improve net revenue.
  • Mitigate risk: Evaluate compliance of key systems and processes with the appropriate regulations and mitigate risk.

Meet the leader

Jonathan Lo

Jonathan Lo

Global Revenue Cycle Leader

Jonathan is a principal with Deloitte Consulting LLP and leader of its Global Revenue Cycle service offering. He has more than 15 years of experience in health care consulting, primarily to hospitals,... More