Global Customer Strategy Leader | Monitor Deloitte
200 Berkeley Street
Simon McLain is a principal with Monitor Deloitte and leads Deloitte’s Customer Strategy & Experience practice, Deloitte Consulting LLP. Simon has served in a range of leadership roles during his tenure at Deloitte, including as global leader of Monitor Deloitte’s Customer and Marketing Strategy practice. He brings 20 years of management consulting experience helping the world’s leading companies address their most complex and critical challenges around top-line growth. Simon’s primary focus areas include defining the executive growth agenda, identifying new market opportunities (both domestic and global), and enhancing customer, digital, and marketing strategies.