New ways of working

The impact of choice

At Deloitte, we are very much aware that our firm continues to thrive as a result of our people. Our ambition is to continue attracting and retaining top talent. As the world of work changes, Deloitte is committed to rethinking the workplace; enabling our people to embrace flexible and collaborative ways of working.

“Increasingly, work is no longer about where you go, but about what you do and the impact you make.”


Tom Declercq, Managing Partner Talent Deloitte

Increasing the power of choice

To remain the number one destination for top talent we offer a world of opportunities and the means to build fulfilling careers. A key to this is further embedding a coaching culture within our organisation. We are also increasing the power of choice: exploring new ways of working that emphasise flexibility and career customisation.

Rethink the workplace

Early in the summer of 2013 a team at Deloitte began defining a new vision to shape the firm’s working culture and environment over the next 15 years. The planning covers flexibility, working environment, culture, mobility and client management. A particular focus is on the younger generation and their expectations, including direct feedback, mentoring and flexible timetables based on accountability.

Relocating its Belgian headquarters to the Gateway building, a more modern office, at Zaventem airport in 2016, will enable Deloitte to reinforce these new ways of working. The building will have a more open design. Proximity to the airport will facilitate mobility. Lounge areas for clients will enable them to feel at home. They can also save time by holding meetings there, for instance just before or after a flight.

A culture of trust

New ways of working also mean a shift in the method of management to one that gives teams greater responsibility. At Deloitte people already have quite a lot of autonomy. But we want to focus even more on targets and results, and less on the number of hours worked. To achieve this we need to build further upon our culture of trust.

This illustrates that migration to new ways of working is not simply about changes in technology. New ways of working represent fundamental changes with many implications: human, social, technological and practical.

“Because people are our unique capital, our corporate culture is based on learning and development.”


Tom Declercq, Managing Partner Talent Deloitte

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