Article

This is how you protect your organisation

Tomorrow is Today

The digital proximity implied by the internet creates opportunities and dangers for organisations. Focusing on security and privacy is becoming increasingly important.

When your database with customer data is hacked,
you are guaranteed to lose your customers' trust.

Chris Verdonck, Cyber Leader at Deloitte

Users of websites and mobile apps are putting - often without knowing - their personal details on the internet. It is up to companies to correctly manage their customers’ data. But how exactly do they do this?

The speed at which digitisation is taking over our world brings extra challenges. In barely ten years' time smartphones and social network sites have gained an important place in our lives. Users, companies and governments are only now confronted with serious security and privacy issues, but they do not have a long history or expertise to fall back on to properly manage this rapid evolution.

By trial and error

The search for better security in companies and governments is therefore by trial and error. ”We just don't have a great deal of expertise as yet,” says Chris Verdonck, Partner at Deloitte Belgium. ”The fact that the Belgian government has only recently started asking specific questions about Facebook's privacy policy is a typical example.“

All too often, organisations view cyber risks and protection against these risks merely from a technical point of view. ”Usually they forget that a cyber-attack can also cause serious damage to their corporate brand,” says Verdonck. ”When your database with customer data is hacked, you are guaranteed to lose your customers' trust.“

Organisations forget that a cyber-attack can also cause serious damage to their corporate brand.

Worldwide methodology

Deloitte Belgium developed a methodology that is now being applied worldwide to combat cyber risks. First you need to determine the relevant threats for the organisation, then you need to check which departments are vulnerable, to what extent they are able to cope with the dangers, determine which measures need to be adopted where, and what budgets are needed.

”The risks and stakeholders may differ depending on the business services within the same organisation,” says Chris Verdonck. ”Take a bank: a possible danger in internet banking is phishing, whereas the risks at an ATM are shoulder surfing and skimming. It comes down to mapping the vulnerabilities of every business unit and dealing with them.“

Trends (19/3)

Cyber security vergt een aanpak op wereldwijde schaal

Bij het gebruik van websites en apps op onze computers, tablets of smartphones worden heel wat persoonlijke data opgeslagen. Security en privacy vormen dan ook een steeds grotere uit-daging in onze gedigitaliseerde maatschappij.

Published: 19 March 2015

Tendances (19/3)

La cyber-sécurité exige une approche à l’échelle mondiale

L’utilisation de sites web et applis sur nos ordinateurs, tablettes et smartphones implique le stockage de gros volumes de données per-sonnelles. La sécurité et le respect de la vie privée constituent dès lors des défis sans cesse majeurs dans notre société numérique.

Published: 19 March 2015
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