The Deloitte difference

How do we strive to stay ahead of the competition?

Our goal is to be the distinctive firm to work with, and work for. We build deep, long-lasting relationships with our clients, our people, and our stakeholders. To leverage more knowledge, create better synergies and release greater possibilities, we work together As One.

As One

We execute our As One Strategy at leadership level and hold our people accountable for executing that strategy together with us.


Collective leadership

We build collective leadership to foster As One behaviours and shape our leaders to inspire commitment on a common purpose. Collective leadership involves all of the following:

People (Who) – Shared Identity

Purpose (What) – Common Interpretation

Productivity (How) – Directional intensity



We maintain a clear focus on clients and talent. As a professional services firm, our business boils down to having the right people to give good advice to our clients. Clients and talent are therefore integral to our strategy, and to each other. We need to understand and be clear on what makes us distinctive for our clients and our people.



We maintain a consistent approach and commitment to our clients. Our business is about client service; we put the client at the centre of everything we do. We seek to be trusted business advisers, and that trust is earned by developing a long lasting and evolving bond with our clients – a distinctive relationship.



We focus on innovation. Innovation is one of the main drivers of success and at Deloitte we help our clients to embed innovation within their organisations. We also practice what we preach: innovation is applied inside Deloitte with the same conviction.


Our Shared Values

Integrity – We believe that nothing is more important than our reputation, and behaving with the highest levels of integrity is fundamental to who we are. We demonstrate a strong commitment to sustainable, responsible business practices.

Outstanding value to markets and clients – We play a critical role in helping both the capital markets and our member firm clients operate more effectively. We consider this role a privilege, and we know it requires constant vigilance and unrelenting commitment.

Commitment to each other – We believe that our culture of borderless collegiality is a competitive advantage for us, and we go to great lengths to nurture it and preserve it. We go to extraordinary lengths to support our people.

Strength from cultural diversity – Our member firm clients’ business challenges are complex and benefit from multidimensional thinking. We believe that working with people of different backgrounds, cultures, and thinking styles helps our people grow into better professionals and leaders.

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