Continuous Listening Conference

10 December 2018 at 13:00, Gateway Building - Brussels Airport 

Successfully starting –or continuing- a Continuous Listening journey requires being inspired and equipped with the right tools, examples and principles. Join us and other HR leaders at the first ever Continuous Listening Conference in our Gateway office at Brussels Airport to discover emerging employee listening trends, learn the ins and outs of continuous listening programmes, and be equipped with concrete tips on where and how to start.

Why should we be concerned by Continuous Listening?

Marketing has always been obsessed with listening to its customers to understand their expectations, preferences and aversions. But while customer listening has already been on the marketing radar for many years, employee listening maturity across companies is extremely low and most organisations haven’t even started yet.

Luckily, the concept of ‘Continuous Employee Listening’ has increasingly been gaining traction, and has now become something of a buzzword among business leaders and HR professionals.

During the past few years, the Deloitte People Analytics team has been working with organisations to develop coordinated and cross-functional efforts to continuously collect and combine a variety of critical employee listening data sources to drive and enhance organisational performance.

Want to participate to the event?

Please note that the event is strictly reserved to CHROs, People Analytics Leaders, Engagement Survey Leaders and HR business partners.

Register now!

Practical use case by Brydie Lear (ING)

In addition to providing you with the latest experience based trends and insights, our client Brydie Lear, Global People Analytics Leader at ING, will deep dive into her ongoing Continuous Listening project. She will take you with her on her critical journey to establish an employee listening culture at ING.


Luk Smeyers

People Analytics Leader at Deloitte 
Keynote speaker & panel member

Mark Stol

Dutch market Lead Employee Experience &
Digital Transformation at Deloitte
Keynote speaker & panel member

Laura Stevens (Phd)

Continuous Listening offering lead at Deloitte 
Keynote speaker & panel member

Brydie Lear

Global Head of People Analytics at ING Bank
Keynote speaker & panel member

Evelien van Breda

Continuous Listening expert at Deloitte
Moderator of panel discussion


13:00 - 13:30


13:30 - 13:45  

Welcome and introduction

13:45 - 14:10

Think like a marketeer
Luk Smeyers

14:15 - 14:40

Golden rules when implementing Continuous Listening
Laura Stevens

14:45 - 15:00


15:00 - 15:25

Datafying Employee Experience,
Mark Stol

15:30 - 16:30

Case study: Continuous Listening at ING
Brydie Lear

16:30 - 17:30

Panel discussion

17:30 - 19:00


Did you find this useful?