Case studies

Sony Mobile Communications

Indirect Tax SMART is streamlining European VAT compliance

Multi-territory VAT compliance for a global industry leader like Sony Mobile Communications comes with challenges, for example, team rotation, country-specific processes and multiple data sources. To meet them, Deloitte’s Global Tax Centre Europe (GTCE) developed an application, supported by one of our innovation programmes, that allows the company to increase efficiency while improving the control and quality of its indirect tax reporting process. It’s also providing insights into the firm’s operations across Europe.

Boosting indirect tax compliance efficiency

The Indirect Tax SMART application has a proven track record for central delivery of pan-European indirect tax compliance services to some of the world’s largest multinational companies. It embeds over 18 years of practical experience in a continuously changing tax landscape.

Steve Abelsson, VAT Controller at Sony Mobile Communications, takes up the story. “We were facing a variety of challenges: changes in our team, a complicated structure and country-specific processes. We were looking for a different set of automated compliance tools. The ability to connect all information flows was the integration I was looking for.”

Starting in May 2016, the application was rolled out across more than ten countries in Europe. “It happened smoothly,” says Steve Abelsson. “The Deloitte team has been very helpful. Now that everyone on my team is used to it I’ve only heard praises. People realise SMART complements what they’re doing. It reduces the workload, which allows us to go deeper into the business. It will help with audits because it’s so easy to trace back. And through the dashboard I have quick access to all the data we need.”

The SMART application is used by a number of other multinationals with similar success. The pipeline of companies interested in this new offering continues to grow, both in Belgium and globally.

 

About Deloitte's Global Tax Centre Europe

Deloitte’s Global Tax Centre Europe, based in Brussels, supports local, near shore and offshore compliance activities, covering 33 countries. Its Compliance Centre covers all compliance related activities.

Contact

Vincent Bock
Partner, Tax and Legal
vbock@deloitte.com

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Learn more about our Indirect Tax team

We were looking for a different set of automated compliance tools. The ability to connect all information flows was the integration I was looking for.
Steve Abelsson, VAT Controller Sony Mobile Communications
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