Zorgbedrijf Antwerpen is a health care company linked to Group Antwerp that offers a wide range of services to elderly people and families with young children, and (youth) care support for families. With 4,350 motivated employees and a turnover of €247 million, it is the biggest player in health care in Antwerp.
To be future-proof and to generate more growth, Zorgbedrijf Antwerpen is spending six months to a year restructuring its business model. It will move to more automation with robotics, use more advanced packages (S4/Hana), and optimise its operational processes. With the Deloitte Business Process Solutions (BPS) team already active at Zorgbedrijf Antwerpen, providing added value with our Tax department, Deloitte was asked to assist with the total finance change project.
According to the Finance Manager at Zorgbedrijf Antwerpen who is leading the project, “It is very important that you can put the right person in the right place in order to guarantee continuity, and Deloitte was able to do so at very short notice! The professional approach, process-oriented thinking, and flexibility of the Deloitte professionals created stability within the finance department during closing activities and have had a positive impact on the start-up of S4/Hana.
Today Deloitte’s consultants outsourced full time to Zorgbedrijf Antwerpen have the following tasks: implementing the invoicing process for the new business structure in S4/Hana, providing training tools for the entire organisation, implementing a new reporting and controlling approach, and optimising month end closings and finance processes.