Life at Deloitte

I made it happen

Yentel Kina: KnowYourOffice App

Ideas that excite, inspire and spark change. People who are disciplined, passionate and confident. We’ve got it all. ‘I made it happen’ celebrates those who have made an impact on our innovation projects. Below you will find a personal account from Yentel Kina who is innovating by doing.

The collaboration between several teams was of great essence to this project. Each and everyone involved made valuable contributions. Combining their skills and letting them work together was the key to success.

Why did you make it happen?

The purpose of the app was to anticipate the questions and concerns about the move to our new Gateway building. Therefore we centralised all the information colleagues need when working at our office, putting it all at the tip of their fingers – information like how to get to the building, guidelines about the new work environment, openings hours for different Gateway services.

Besides the app's informational role, we also added some useful tools to simplify people's lives at the office. For example, we integrated a meeting room booking system into our app so the employees can book a meeting room in less than one minute. Given the size of our new building, we also configured indoor navigation to guide people to the right meeting room, office or workspace within the building. We even implemented an occupancy radar to inform people how busy the restaurant is.

What have been the challenges?

To create an all-in-one app with many features and functionalities, we had to involve a lot of people. I worked with app developers, security experts, internal colleagues, as well as international colleagues within the Deloitte NWE member firm. We also had to bring in a Norwegian start-up for the implementation of the indoor navigation. At the end of the day, aligning all these people was the biggest challenge but also the most rewarding part of the project.

What has been the highlight so far?

Developing KnowYourOffice has been an incredible learning experience. I gained international experience through the development phase, and since its launch, KnowYourOffice became a pilot for the Deloitte North West Europe firm. More than 28,000 partners and people across nine countries now use the app!

What have you learned?

“Teamwork makes the dream work.” The collaboration between several teams was of great essence to this project. Each and everyone involved made an important contribution. Combining their skills and letting them work together was the key to success.

Let’s connect!

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