2014 Global Automotive Consumer Study

Exploring consumers’ mobility choices and transportation decisions

The objectives of the study centered on understanding the factors influencing consumers’ mobility decisions as new transportation models that provide access to transportation (e.g., car-sharing, etc.) emerge. We also analyzed the different tradeoffs consumers are willing to pay for to own a vehicle, and examined how preferences for powertrains, technology (inside and outside of the vehicle), and lifestyle needs impact consumers’ choice in the purchase or lease decision. The study also sought to assess the customer experience and the factors influencing the final vehicle purchase decision.

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