IT asset management survey 2020


IT Asset Management Survey 2020

The Global IT Asset Management (ITAM) Survey, launched in November 2020, will research ITAM on a global level and across all sectors.

More than ever before, technological evolutions (Digital transformation, Internet Of Things, Artificial Intelligence) and the current climate are challenging IT departments to manage their IT assets effectively and efficiently. To respond to this complexity, the role of ITAM is growing significantly and becoming more important in the IT Value Chain. Organisations are addressing this in various ways while maintaining the overall focus on increasing their maturity and creating immediate value for the different stakeholders.

The Deloitte 2020 IT Asset Management (ITAM) survey focuses on two aspects:

  • Understanding the nature and magnitude of ITAM challenges facing organisations
  • The progress made by organisations in developing mature ITAM processes.

The responses will be aggregated to highlight trends and valuable insights will be shared in our ITAM Survey report. This will enable you to compare your organisational positioning and progress on ITAM in relation to your peers.

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