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The Supply Chain Pulse Check: Consumer Products & Retail

Supply chain trends, challenges and priorities in Consumer Products & Retail industry

End of 2017, beginning of 2018 our Supply Chain and Operations service line launched a pulse check on trends in the Consumer Business and Retail industry. Aim of the survey was to obtain insights in the trends, challenges and priorities Consumer Products & Retail companies face when operating their Supply Chain.

Details of the survey

The survey has been filled in by a wide variety of senior supply chain professionals, active in renowned CP&R companies. These companies are all operating in Belgium, and cover all CP&R sub-sectors (retail, personal care, food & beverages, agriculture, household products, apparel & footwear…). Smaller as well as bigger companies have participated in the survey: the yearly European turnover differs from a couple of hundreds of million euros to more than 10 billions euros.

Survey highlights

  • Innovative delivery models (in-store pickup, urban logistics, drone delivery) are considered as one of the most disruptive digital trends. Moreover, 40% of the respondents marked this trend as highly likely to be integrated within their company.
  • Customer and channel differentiation is –rather than standardization of supply chain- one the key levers to accomplish the companies’ supply chain strategy
  • In order to boost their supply chain maturity, the participating companies tend to concentrate on integrated business planning (65%) and reducing total cost-to-serve (60%)

 

Survey highlights

  • Innovative delivery models (in-store pickup, urban logistics, drone delivery) are considered as one of the most disruptive digital trends. Moreover, 40% of the respondents marked this trend as highly likely to be integrated within their company.
  • Customer and channel differentiation is –rather than standardization of supply chain- one the key levers to accomplish the companies’ supply chain strategy
  • In order to boost their supply chain maturity, the participating companies tend to concentrate on integrated business planning (65%) and reducing total cost-to-serve (60%)
  •  

Survey highlights

  • Innovative delivery models (in-store pickup, urban logistics, drone delivery) are considered as one of the most disruptive digital trends. Moreover, 40% of the respondents marked this trend as highly likely to be integrated within their company.
  • Customer and channel differentiation is –rather than standardization of supply chain- one the key levers to accomplish the companies’ supply chain strategy
  • In order to boost their supply chain maturity, the participating companies tend to concentrate on integrated business planning (65%) and reducing total cost-to-serve (60%)
  •  

Survey highlights

  • Innovative delivery models (in-store pickup, urban logistics, drone delivery) are considered as one of the most disruptive digital trends. Moreover, 40% of the respondents marked this trend as highly likely to be integrated within their company.
  • Customer and channel differentiation is –rather than standardization of supply chain- one the key levers to accomplish the companies’ supply chain strategy
  • In order to boost their supply chain maturity, the participating companies tend to concentrate on integrated business planning (65%) and reducing total cost-to-serve (60%)
  •  
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