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2020 Belgian Sustainability Report
Mobility
A fleet of opportunities
In our journey towards creating a greener commute, we considered several programmes and incentives to make it easier for our employees to transition to sustainable alternatives that suit their lifestyle and our planet.
Reduce congestion
In Belgium, we are facing an urgent traffic crisis. Every year, workers spend a full week sitting in traffic jams. It is clear that we must act fast to improve mobility. To add to this, Belgium’s business environment has a significant environmental impact. As a tax incentive for companies, many businesses give their employees company cars in place of fiscal renumeration. Employees also benefit from this favourable tax scheme. As a result, many practitioners drive to work instead of using the country’s vast public transport network. Even when no concrete regulations were proposed, Deloitte took a pioneering stance in addressing our role to mitigate congestion on the roads.
Our fleet made up almost 70% of our carbon footprint in 2017, making mobility the biggest opportunity for reducing CO2 emissions. Plus, it affects us all. Imagine the monumental impact it would have on traffic if Deloitte had 10% fewer cars on the road, but also if other Belgian companies made the same commitment?
Reduce our company cars’ CO2 emissions
Agile means of transportation
To meet our goal of reducing car use by 10%, our firm launched the Mobility@Deloitte programme in June 2018 to offer our people with multimodal options for their commute. This included alternatives to a conventional petrol vehicle such as electric cars, public transportation, cycling, shared cars and carpooling. Behind this our goal is to inspire our people to make more thoughtful choices by increasing the amount of versatile modes of transportation and encouraging more flexible work arrangements, like homeworking or working from one of our local offices.
The impact of COVID-19
Of course, the coronavirus has impacted the way we work and travel by placing a spotlight on the things that need to change. While the pandemic has restricted our movement, results have shown that our people consistently reduced their mileage in the months outside of the country-wide lockdown. While it is hard to predict what will happen post-pandemic, we will continuously track and further adjust our aims to reflect evolving conditions.
While the COVID-19 crisis may become better controlled with a vaccine, a solution addressing global warming is highly dependent upon our collective behavioural change.
Steering principles
Five core principles steer the development of the Mobility@Deloitte programme:
- Pioneering firm
We’re a pioneering firm that makes an impact. - Holistic approach
Take a holistic approach that invests in flexibility, in our fleet and time/place individual working. - Responsible behavior
Incentivise and encourage positive, responsible mobility behaviour. - Business reality
Recognise business reality, meet client demands, and make smart business decisions. - Everyone's responsibility
Mobility solutions are everyone’s responsibility and thus must be tailored to individual needs.
Inspired by these principles, we developed a truly pioneering, multimodal approach to mobility, with sustainability and flexibility in equal measure.
Simplify our offering
Cars remain an important part of mobility programme at Deloitte. Why? In short, they offer our people a reliable way to visit clients. Serving clients at close proximity is key to providing personal attention and maintaining close collaborations. We are evolving in the way that we think about cars, and how we utilise them to commute from one point to the next.
Previously, we offered our people 132 different car configurations to choose from, yet 90% of Deloitters chose the same 12 cars. We have streamlined that list to a dozen preferred options and review our car list and CO2 limitations every year. By streamlining our fleet and incorporating more eco-friendly options, we are offering our people greener choices that are better for the planet.
We’re looking to embody the principle of ‘less is more’. It may seem counterintuitive, but offering more choice makes decision-making more difficult.
Electrify our fleet
Empowering our people to power-up
By 2021, electrical (EV) or plug-in hybrid electric (PHEV) cars will make up 5% of our fleet. Our future targets, dependent upon available market offerings, are to increase that number to 10% by 2023 and to 100% by 2030. As from 2026, every new ordered car will be an electric one. By investing in electric and hybrid cars (EV), and the infrastructure to support them, we now have a more environmentally-friendly fleet with better equipped options. And our efforts have attracted headlines; Deloitte Belgium was named “FLEET Mobility Manager of the Year 2019” by FLEET magazine. We are heading in the right direction towards curtailing emissions and will continue to adopt EVs and PHEVs and encourage our people to choose low-emission company cars.
Increase number of electric or hybrid vehicles
Did you know?
In August 2020, Deloitte Belgium became the first company in the country to integrate the MINI Electric into its company car fleet with the purchase of 100 MINI Electrics. This was a milestone moment and an important next step towards transitioning to a greener fleet.

Invest in electric infrastructure
While electric and hybrid cars are gaining traction, they’re far from being adopted on a mass scale.
At this point in our sustainability journey, we are determining ways to make it easier for our people to transition from conventional petrol models to electric cars. This calls for an investment in the electrification of our fleet and the infrastructure to support them.
We have outfitted our Gateway facility with 179 e-charging spaces and offer 24 power source stations split over our regional offices to make it easy to charge cars throughout the workday. To make it simple and convenient for our people to charge their cars at home, we offer a smart cable that immediately calculates electricity consumption which is then reimbursed by the firm. Plus, we contribute financially to the installation of home wallboxes. Beyond this, we offer other advantages like unlimited mileage and the possibility to swap to a conventional car if there is a need to travel longer distances, to provide tempting greener alternatives.
Offer flexible mobility packages
Where we work and the way we get there is changing. Adapting to today’s business reality, our multimodal solutions provide our people the flexibility to choose whichever mode of transportation fits them best on any given day. Helping our workforce make the most sustainable choice is the key to a successful Mobility@Deloitte programme.
Employees select the package that best suits their personal needs; and they can make a new selection every six months.
Our people* choose between four possible mobility packages:
- Employee opts for a company car
- Employee opts for a combination of a company car and occasional train usage
- Employee opt for a combination of a company car and regular train usage
- Employee doesn’t opt for a company car
*eligible for co-workers whose rewards package includes the option for a company car or mobility allowance.
Incentivise public transport use
We live in a car-centric culture, despite trends that are evolving for the better. People routinely choose to drive even though other convenient and cost-effective alternatives exist.
Studies show that commuters who choose modes other than driving tend to have higher levels of productivity and job satisfaction. Experts believe this is because they spend less time stressed out behind the wheel in traffic.
To encourage public transit use, we have introduced a multi-layer commuter offer that includes free or subsidised transit passes on trains, subways, trams and buses. Plus, easy point-to-point access between offices and transit hubs with station parking are included. Our people can also request access to a Deloitte bike to take to and from the station.
Incentivise public transport use
Change behaviours
Behaviour changes begin when people start to see the benefits of change. Case in point, we give our people the choice to determine where they work and how they get there, and the flexibility to make choices that suit their lifestyle.
Through the compelling advantages of public transport and cycling, we empower our people to make environmentally-sound and responsible choices that both engage them in our firm’s sustainability journey while fulfilling their personal needs.
Mobility package: employees opting for a non-traditional mobility package
Drive down emissions
On 1 September 2019, we launched our “Responsible Mileage programme” to decrease traffic, cut congestion, and reduce the pollution caused by motor vehicle fuel combustion. Simply stated, this programme places a cap on the total annual mileage allotted for a company car, differentiating between professional and personal mileage.
The Responsible Mileage programme aims to reduce the mileage by 10% per car by FY21.
Did you know?
Over the past three years, our efforts have certainly paid off. We decreased our average employee mileage with 33% compared to 2017. Even when simulating normal driving behaviour during the COVID-19 months, there is a decrease of 17.2%, which means driving almost 6.9 million kilometers less. This led to a savings of 274,000 litres of petrol compared to last year, representing a 989-tonne CO2 reduction, equivalent to 38,000 trees.
Working towards ambitious environmental targets, Deloitte Belgium will continue to evaluate, monitor and adjust the annual employee mileage to drive environmental improvements and simultaneously, save more trees.
Steer smarter parking
Parking contributes to traffic congestion in a major way and it is imperative that our country further rethink its parking strategy. How can parking enable sustainability? By aligning it with smart mobility options, facilitating parking at offices and train stations, and incentivising the use of alternative transport methods.
Starting 1 June 2019, we activated “Smart Parking” for all Deloitters. Within the Deloitte Get2Work App, our people can view their parking activity and, depending on their assigned parking days, receive notifications based on parking usage.
Part of our broader sustainability programme, we are empowering our people to explore alternate options together. For instance, colleagues can carpool when coming to work from the same area by using a dedicated carpooling app.

Boost (e-)biking
Car-oriented cities have a high cost on wellbeing and on the welfare of the planet. By contrast, cycling is proven to be good for the body and brain. The real benefit is no traffic jams and easy parking. Commuting by bike also helps society in a number of ways. It is less wear and tear on public roads, less pollution in the air, less traffic and congestion, less noisy, and allows for more parking spots.
As part of our sustainability goals, we envision a 20% increase in kilometres by those who come to the office by bike by 2023 and a 35% growth by 2030. That is why we encourage and incentivise our people to get in the saddle.
Increase our bike mileage
To start with, Mobility@Deloitte offers a bike allowance of €0.24 per kilometre. Those who do not own a bike can borrow one of our pool bikes for up to five days. We even assist our people with the purchase process of a bike. On top of this, we created an interactive platform for our eco-friendly colleagues to locate the best bike routes to and from the office, or find a biking buddy. Depending on the mobility package, they can choose paid station parking or a city bike.
Did you know?
Launching in early 2021, we will be adding more e-bikes to our Mobility@Deloitte offer, such as the e-Brompton and the e-Trek.

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