Press releases

Deloitte’s Annual Tech Trends Report:

How Strategy, Technology and Operations Come Together in ‘The Symphonic Enterprise’

Brussels – 8 February 2018

Deloitte’s “Tech Trends 2018: The Symphonic Enterprise,” the latest edition of its annual in-depth examination of emerging trends in enterprise technology, spotlights eight key trends that could potentially impact business strategies and outcomes. This year’s theme, “The Symphonic Enterprise,” is an idea that describes strategy, technology and operations working together, in harmony, across domains and boundaries.

Among the trends featured in this year’s report are:

  • Digital reality: represents the next phase in the augmented reality and virtual reality revolution;
  • No-collar workforce: discusses HR strategies for managing environments in which humans and machines work together; and
  • The new core: examines how core functions of finance and supply chain are being reimagined by digital convergence and the breakdown of traditional operational boundaries.

Tech Trends 2018 features the “Exponential Technology Watch List” which discusses strategies for exploring and harnessing innovation ideas that may not manifest for five years or more. It also explores two longer-term technology trends: artificial general intelligence and quantum encryption.

Patrick Callewaert, Deloitte Belgium Technology Practice Leader: “Many forward-thinking organisations are approaching disruptive change more strategically. The CIO or CTO are no longer responsible for technology trends, the whole C-suite is taking part in the conversation. Together they are using a more holistic approach, focusing on how multiple disruptive technologies can work together to drive meaningful and measurable impact across the organisation.”

Here is a closer look at some of the trends that could offer opportunities and challenges across industries during the next 18 to 24 months:

  • No-collar workforce: The rise of automation, artificial intelligence and cognitive technologies will impact jobs and job families. The organisation of the future must rewire talent management for the new hybrid human-machine workforce simultaneously retraining augmented workers and pioneering new HR processes for managing virtual workers.
  • Blockchain to blockchains: Blockchain is moving rapidly from exploration into mission-critical production scenarios. Advanced use cases and increased adoption drives the need to coordinate, integrate and orchestrate multiple blockchain initiatives within a large organisation, potentially across multiple blockchains across a value chain.
  • Digital reality: In the next phase of augmented reality and virtual reality’s evolution, companies are focusing less on the novelty of devices, and are focusing instead on developing strategies and impactful enterprise use cases. As this trend unfolds, IT leaders will work to tackle persistent challenges in core integration, cloud deployment, connectivity and access.

“We see that organisations are no longer thinking within industry and business line verticals, and business process or technology platform horizontals,” Callewaert continued. “Transcending technical scope and traditional organisational boundaries is opening a new way of solving problems and uncovering business opportunities. Strategy, technology and operations come together in the symphonic enterprise.”

About Deloitte Tech Trends

Deloitte’s annual Tech Trends report identifies trends that are likely to disrupt businesses in the next 18 to 24 months. Now in its ninth year, the trends cover macro forces fueling innovation: digital, analytics, cloud, the reimagining of core systems and the changing role of information technology. Tech Trends embodies insights from business and government executives on their current and future priorities; perspectives from industry and academic luminaries; roadmaps and investment priorities of startups; venture capitalists and leading technology vendors; and insights from our global network of Deloitte professionals. Learn more here. Follow the conversation at @DeloitteonTech or #techtrends.

Deloitte in Belgium

A leading audit and consulting practice in Belgium, Deloitte offers value added services in audit, accounting, tax and legal, consulting and financial advisory services.

In Belgium, Deloitte has more than 3,800 employees in 11 locations across the country, serving national and international companies, from small and middle-sized enterprises, to public sector and non-profit organisations. The turnover reached 480 million euros in the financial year 2017.

Deloitte Belgium CVBA is the Belgian affiliate of Deloitte NWE LLP, a member firm of Deloitte Touche Tohmatsu Limited. We are focused on client service through a global strategy executed locally in more than 150 countries. With access to the deep intellectual capital in the region of 263,900 people worldwide, our member firms (including their affiliates) deliver services in various professional areas covering audit, tax, consulting, and financial advisory services. Our member firms serve over one-half of the world’s largest companies, as well as large national enterprises, public institutions, and successful, fast-growing global companies. In 2017, DTTL's turnover reached over $38.8 billion.


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