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Enterprise Content Management (ECM)

Your organization has a veritable library of information in the form of “unstructured data” residing in numerous documents, systems, the intranet, Internet, and more. Deloitte’s Enterprise Content Management practice helps you optimize and find new ways to create, manage, distribute, and leverage this data. We assist with document management, knowledge management, case management, intranet and Internet, scanning and archiving, workflow, invoice processing, and integration of digital documents in existing applications such as ERP and CRM. Technologies frequently used include SAP, OpenText, Microsoft SharePoint, Adobe, and K2.

Casting a smarter net

The world of business information has changed dramatically over the past few years. Today, unstructured content – email, web content, Microsoft Office files, digitized images of paper documents and rich media assets – represent a large and rapidly expanding share of an organization’s information profile. This is a real problem for organizations seeking to get the most value from their enterprise information assets.

Insufficient control over corporate information leads to increased costs, decreased productivity and unnecessary risk. Employees waste countless hours searching for information, don’t or can’t share what they know with their colleagues. When employees leave the company, potentially decades of accumulated knowledge and experience may leave the company with them.

Enterprise Content Management (ECM) can help you get control over your organization’s information while increasing business productivity and reducing risk.

How we can help

Deloitte's ECM practice delivers the full spectrum of advisory services spanning the entire content lifecycle, helping our clients find new ways to capture unstructured data with enterprise content management. These include content creation, controls, migration, deployment, and delivery across multiple channels such as print, online, and wireless devices.

Our major ECM service offerings:

  • Strategy & Architecture - Developing a content management strategy and roadmap and creating a technology architecture.
  • Design & Implementation - Analyzing, designing and implementing technology solutions and processes for managing content.
  • Vendor Selection - Providing the right set of applications through our extensive partnerships with leading content management and portal vendors.

In 2015, Deloitte received the OpenText Global System Integrator Of The Year award for the sixth consecutive year.

Read more on how we leverage OpenText at our clients.

ECM within your organization

Deloitte Belgium offers ECM services in all major lines of business in your company.

Click on the links to find out more about:

Industry-specific services:

Contact our ECM experts

Sven Wylock

Sven Wylock

Director | Consulting | Technology

Sven leads the Enterprise Content Management (ECM) practice, covering advisory and implementation services on the full ECM value proposition. This includes linking the ECM world to SAP with a special ... More

Aart Joppe

Aart Joppe

Partner, Consulting

Aart leads the Analytics & Information Management practice in Deloitte Belgium (90+ consultants). Together with his teams, he supports clients across industry sectors with advisory and implementation ... More