Deloitte Salesforce Industry Solutions
Industry expertise from working with some of the largest organizations worldwide
With a track record of collaboration and integration, Deloitte and Salesforce can help organizations in their efforts to achieve their business goals, whether it's through social, mobile and open collaboration in the call center, or enhanced data analysis and interaction with clients. We're at the forefront of social computing, and together, we transform journeys and drive value by helping clients create the business processes and a computing foundation needed to succeed in today’s customer-centric world.
FastConnect: Created for sales, marketing, and services teams; designed to accelerate your customer success and bring increased account insight and activity efficiency to its users.
FastLean: Created for sales and services teams in the manufacturing industry; designed to accelerate your customer success and bring increased account insight and activity efficiency to its users.
Partner Relationship Management: Building on our extensive experience in the technology industry, Deloitte has developed a pre-configured Partner Relationship Management (PRM) solution that helps our clients in their efforts to improve partner experience and loyalty, increase partner productivity, and realize greater channel efficiency. It offers a superb experience for partners through a partner portal that gives them all the information they need in one convenient place. It also includes pre-defined process workflows that make it easy to execute pricing, quoting, and partner management processes in a consistent and effective manner.
MedConnect: Health care providers need reliable information to provide their patients with effective care. MedConnect—Deloitte’s Medical Information Contact Center is an industry offering designed to make medical information easily accessible in a consistent regulated manner on a global basis. With powerful tools to share content from medical writers and others in the Life Sciences industry, track adverse events, and fulfill Medical Information Requests (MIRs), this platform is designed to help biopharma companies meet compliance standards and decrease Total Cost of Ownership.
PatientConnect: Deloitte’s comprehensive patient services and care coordination platform for effective patient support and engagement.
MemberConnect: Deloitte’s health plan accelerator, focused on the customer journey, omni-channel interactions, and a holistic view of the customer.
Marketing Resource Management: Studio marketing executives need to invest marketing spend across markets for new global film releases in today’s social, digital and fast-paced climate. Deloitte’s Marketing Resource Management (MRM) solution is designed to manage film release planning, budgeting, and tracking to increase the return on investment and improved film box office receipts.
EngageMe: Serving your audience a personalized, relevant message every time, and learning from their behavior using the EngageMe marketing accelerator from Deloitte Digital, built on the Salesforce platform.