Deloitte Digital’s provider accelerator

Managing healthcare has changed. To be competitive today, healthcare providers need to address the major changes that are driving patient behavior and adopt a customer service mindset.
This emerging demand for customer centric care is driving innovation and transforming 
the patient-centered experience – from appointment scheduling to timely access to billing information and transparency in health care purchasing decisions. Deloitte has drawn from its industry knowledge to identify areas of development associated with patient engagement, and uses leading practices to provide a sleek, solid foundation that can be customized to specific providers. Deloitte Digital’s Care Connect accelerator can make patient-centered care a reality by providing a full-service solution to digital patient engagement.