Human Capital Management

Deloitte’s Human Capital consulting practice is a global leader in its segment of operation. Its objective is to maximize the organizational results of clients, focusing on challenges found at the intersection of the business and the people who make it up.

In concentrating its efforts on the specific needs of organizations, it counts on Deloitte’s global network and the expertise of the professionals of three major service lines in this area to assist in maximizing the potential and performance of human capital in organizations.

Our solutions

Services focused on managing strategic change and that involve adoption of technologies, development of leadership, management of culture and delivery of talent strategies.

  • Talent management: Helps organizations place the right people, with the necessary skills and competencies, in the correct positions, in order to achieve strategic objectives;
  • Culture: Aligns organizational actions, behaviors and systems so that the appropriate culture provides competitive advantages;
  • Leadership: Evaluates and develops leaders at all levels, as a way to leverage organizational strategies, preparing the company for the future;
  • Organizational structure: Redesigns organizational structures, hierarchical relations, decision scopes, roles and responsibilities;
  • Change management: Helps companies maximize the benefits related to organizational changes, driven by implementation of new technologies, redesign of processes and new ways to work;
  • Strategic change: Assists companies in maximizing the benefits related to organizational transformations, leveraged by new business models, mergers and acquisitions;
  • Sales force effectiveness: Conducts transformation of the sales force by means of strategies, personnel and innovative technological solutions.

Organizational transformation and talent

Deloitte provides consulting services and implementation of HR Transformation solutions, working to increase efficiency in the Human Resources area and the effectiveness of its services, leveraging business results by means of improvement in its operating models, processes and technologies.

  • Strategy and planning in HR transformation: Determines a vision for the HR area, its model for providing services and design of its processes;
  • HR shared services and outsourcing: Designs an HR operating model including choices related to outsourcing and shared HR services;
  • HR technology strategy and selection of suppliers: Determines the map and schedule for execution of HR technology implementations and provides assistance in selecting technology packages available in the market;
  • HR technologies: Implements market leading technology packages, including:

- HCM Oracle

- HCM SAP - SuccessFactors

- HCM Workday

- HCM Cornerstone

- HCM Cloud MAS

  • Workforce planning and analytics: Assists in planning and analysis of the workforce at all stages of the talent cycle;
  • eSocial: Conducts readiness diagnostics and implementation project so that organizations met the regulatory deadlines and requirements for sending information to government bodies.

HR Transformation

Prepares remuneration plans and models to assist organizations in strategic management of their human capital.

  • Remuneration and benefits: Assists organizations by developing fixed (position and salary plans) and variable (bonus, profit sharing, commission, etc.) remuneration models, customized remuneration and benefits research to meet client needs.
  • Mergers, acquisitions and restructuring: Assist in due diligence projects by analyzing issues related to the workforce, supporting strategic decision making by organizations undergoing M&A processes.


Key contact

Roberta Yoshida

Roberta Yoshida

Partner of Consulting in Human Capital Management

With more than 16 years of solid professional experience, today she is the responsible for Deloitte´s Human Capital Management services in Brazil.  ... More