Pension System Reform Implementation

Case studies

Pension system reform

Chile Ministry of Labor & Social Security

Learn how Deloitte helped create a new system that accounted for pension concessions and payments to 675,000 citizens who were elderly, disabled, or living in poverty.

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The Chilean government has undertaken a number of significant reforms over the past 10 years aimed at improving its global performance and competitiveness. As part of these efforts, Chile’s Ministry of Labor & Social Security took steps to reform its pension system in 2008. Learn how Deloitte helped create a new system that accounted for pension concessions and payments to 675,000 citizens who were elderly, disabled, or living in poverty and received high marks on customer service - 86 percent of the population gave the ministry a “good” or “very good” evaluation for all of the services now provided through the new pension system.

Chilean Pension System Reform Implementation
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