Insights

Lean in health care

Taking a patient-centred approach

For years, the health care industry has implemented a variety of approaches to identify appropriate ways to improve operations.

In the last few years, more Canadian health care organizations have been turning to Lean principles and tools. Lean is known for its ability to help organizations effect lasting change and its successful application in other industries is well documented.

If applied thoughtfully and strategically within the health care sector, Lean principles can not only help to drive systemic change and improvement; they can also deliver benefits across multiple dimensions, going well beyond simple efficiency gains to affect processes that enable improved clinical outcomes and patient satisfaction.

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