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Deloitte: Millennials are not as different as originally thought

New research on the millennial workforce to impact the future of work

Toronto, ON February 3, 2015 – New research from Deloitte indicates that millennials are not that different from non-millennials as originally perceived. In fact, in some respects millennials and non-millennials are actually more alike than different when in the workplace. According to Deloitte’s Future of work research released today, millennials and non-millennials share core attitudes towards work but their behaviour while at work and how they perform their responsibilities differ.

Deloitte surveyed 502 people representative of Canada’s workforce and an additional 493 Deloitte millennials (18-34 years) about how workers of each generation, across a variety of industries, connect and communicate in the workplace. In terms of communication, both millennials and non-millennials prefer face to face but almost half of millennials (48 per cent) prefer virtual means of communication as well, compared to only 37 per cent of non-millennials. Core work values are similar between both groups with the majority of millennials (70 per cent) and non-millennials (76 per cent) agreeing that adding value to an organization is important to their job.

“These findings show that workers, regardless of what stage of life they are at, all want to be valued and contribute to an organization that they can believe in,” said Karen Pastakia, Partner, Consulting at Deloitte. “However, as workers’ expectations continue to change and evolve, organizations across all industries will need to adjust as well in order to facilitate an effective workplace.”

Findings show that work is changing in that it is more flexible, open and tech-friendly than ever before. While nine out of ten employees would prefer to work at the office, they still want the option of working from home if necessary. 62 per cent of millennials and 59 per cent of non-millennials feel open and connected to their coworkers which close to two-thirds agree they seek such connection in an ideal workplace.

“As more millennials begin their careers, the workforce and how people behave and connect with one another will continue to change,” Pastakia continued. “Creating a workplace that keeps pace with these changes will be an important differentiator for those organizations that get it right.”

About Deloitte
Deloitte, one of Canada's leading professional services firms, provides audit, tax, consulting, and financial advisory services. Deloitte LLP, an Ontario limited liability partnership, is the Canadian member firm of Deloitte Touche Tohmatsu Limited.

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms.


Emily Richardson
Manager, Media Relations
416-202-2872 / 416-294-5633

Marilyne Plouffe
Coordinator, Public Relations

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