Four performance management mistakes

For public sector organizations operating under greater fiscal constraint, with limited resources, and evolving workforce expectations, it is critical that leaders focus on managing performance that will grow and develop employees and ensure contributions to overall organizational goals.

When faced with constraints, leaders can modify performance management techniques to help increase employee engagement, better achieve strategic objectives and equip employees with the skills and competencies required to support the organization.

The point of view provides public sector leaders with tangible performance management practices that can be adopted in the short-term to build a high-performing workforce. Based on insights from public sector leaders and subject matter experts, this paper identifies the key challenges facing leaders who are managing performance in the public sector today, and proposes a number of leading practices to address these challenges.