People
Charmaine Wong
Partner
National Managing Partner, Deloitte Digital and Customer
Charmaine is a Managing Partner at Deloitte Canada, where she leads the Digital and Customer business as an integral member of the Consulting Executive Leadership Team. Described as the force behind Deloitte Digital, her greatest passion is collaborating with her clients and teams to revolutionize how businesses are imagined, designed, and brought to life. Charmaine’s dedication to innovation leads her teams to create transformative solutions in advertising, marketing, commerce, and customer engagement – setting new ways of working across industries.
As a self-proclaimed nerd, she thrives on the opportunity to continuously learn alongside her teams and clients. Together, they deliver on their joint ambitions by thinking outside of the box, exploring new business and service models, and leveraging digital and AI capabilities to redefine what's possible. Over the past two decades, she dedicated herself to helping organizations realize their vision by building trust and delivering on promises. She works alongside some of North America’s most recognized brands. Her experiences include launching Simplii Financial, Sonnet Insurance, Aventura Credit Card, the Co-operators Digital Quote & Buy, integration of significant North American banks, various citizen programs, and the list goes on.
Charmaine’s multi-cultural upbringing, born in Asia and growing up Canadian, fueled her appreciation for the opportunities she encountered. Being named one of Deloitte’s most inspiration leaders drives her commitment to help others rise to their full potential. She founded Women in Digital, a community designed to foster personal and professional relationships by up-lifting and supporting one another. Additionally, she serves as the Executive Sponsor of Deloitte’s Canadian Asian Network, championing the career growth and development of over 6000 practitioners. Charmaine believes in making a meaningful impact, aligning her work with her values and purpose.
Starting her career in consulting after earning an engineering degree, Charmaine never imagined she would experience 20 careers in 20 years at Deloitte. Her leadership roles have spanned Innovation, Assets, Alliances and Growth Platforms to grow the Consulting business of tomorrow locally and globally, building the Adobe Practice and leading Consulting services for CIBC. As she looks ahead to the next decade, she remains passionate about making each moment count for herself and the community, leaving everything she touches in a better place.
Meeting her husband at 16, Charmaine is married and has a young son that keeps her on her toes with his constant quizzing about STEM topics.