National Customer & Marketing Leader
Bay Adelaide East
8 Adelaide Street West, Suite 200
Charmaine Wong is a Partner at Deloitte Canada focused on enterprise transformation through digital and marketing innovation, new business launches and mergers & acquisitions. She leads Deloitte Canada’s Adobe Practice and is responsible for Deloitte’s overall consulting services for a top 5 Canadian bank.
Respected and recognized for her strategic yet pragmatic approach to solving complex problems, Charmaine provides practical and sustainable long-term solutions. Her holistic and relationship-oriented leadership style has led to a track record of successful large scale transformations across multiple roles and industries. Over the past 15 years, Charmaine has worked with some of the most recognizable North American brands bringing together business, marketing, digital, and technology teams to ultimately drive measurable results and deliver on customer experience objectives.
As a thought leader, Charmaine has published papers to help businesses evolve their thinking on Digital Transformation, Innovation and Marketing as they face new and unique challenges in our increasingly connected global community. Her recent accomplishments include launching of an award winning disruptive digital insurance business which leverages analytics to drive fast, easy and accurate insurance quoting, purchasing and servicing.