Reports & Surveys
Client Stories: Post-COVID19 Point of View
The Covid-19 pandemic has brought about a dramatic change for many businesses. Changes in ways of working, team management and business processes needed to happen in a matter of days. How did those changes affect Global Business Services (GBS) organizations in particular?
The Robots are ready. Are you?
Untapped advantage in your digital workforce
Our report examine Robotics and Cognitive Automation with a particular focus on Robotic Process Automation (RPA) and its rola in shared services (SSC), global businesses services (GBS) and other administrative organisations.
Webinar: Global Business Services (GBS) - Shared Services Centers of Tomorrow
Current challenges impacting a more effective future for GBS
The COVID-19 Pandemic has left its mark on all branches of business and has significantly impacted the Global Business Services environment. This creates a great challenge and number of unprecedented opportunities for organizations that have Shared Service Centers in their business structure.