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Software Asset Management

Reducing costs, mitigating risk and gaining control

Hardware and software purchases typically make up 20% of an organisation’s IT budget. A significant percentage of this budget is often spent on unused service and support costs, turning software licensing in particular into a risk that needs to be addressed. Vendor audits further increase the stakes, resulting in unexpected budget increases to comply with the audit request and expenditures to buy missing licenses.

Software Asset Management (SAM) includes all the necessary processes and infrastructure to plan, control and protect your investments in enterprise software throughout each phase of the lifecycle.

SAM challenges

Managing software assets can be challenging for any organisation. Multiple stakeholders are involved in the purchase, installation, deployment, maintenance, utilisation and disposal of software. The technologies involved are complex and constantly changing and license agreements are increasingly complicated and multi-layered. A tailored and sustainable SAM program addresses the three main challenges:

  • Ensuring compliance
  • Reducing software and licensing costs
  • Reducing complexity

In many cases an organisation’s lack of skilled personnel, resources and budget to implement a complex SAM program, may lead to companies relying solely on a SAM tool. But technology solutions alone are incomplete, falling short of sustainable management and leaving the organisation open to operational, financial and security risks.

Challenges in Software Asset Management

Ongoing and integrated SAM program

An integrated and ongoing SAM program, tailored to the organisation’s specific needs, will aid in reducing risks, while at the same time optimising the complete lifecycle of a company's software assets. Implementing a sustainable SAM program will allow you to:

  • Realise cost savings (which can be re-invested to make a SAM program self-funding)
  • Improve your budgeting process and financial controls
  • Increase operational efficiency
  • Gain and maintain long-term control over software assets

Your solution to mitigate risk

How Deloitte can help

Deloitte knows the ins and outs of SAM. We have developed a distinct methodology and SAM approach, perform regular license baseline reviews and have implemented SAM programs for end-user organisations around the world. As a neutral third party, we provide a truly objective perspective on monitoring and governing software assets, helping companies obtain the accurate information they need to optimally license their IT landscape.

Our SAM services, also referred to as IT Asset Management, can help you reduce the total cost of software ownership while enabling compliance to license terms. We can help you identify savings opportunities across a range of capital and operational expenditures, making funds available for other projects instead. SAM can also enhance service delivery, strengthen security, improve supplier relationships and reduce the overall cost of IT governance.

Our skilled practitioners can assist you in managing the multi-layered complexity of SAM programs. Our SAM Services include:

  • Internal license compliance audits
  • Design and implementation of SAM systems/programs
  • SAM process reengineering and process management
  • Software requirement, portfolio and order management
  • SAM as a service – we manage your software assets as service
  • SAM trainings, from basic to advanced, tailored to your organisation’s specific needs. View the full Deloitte SAM Academy training schedule here.

Our distinct approach encompasses not just tools, but also people and processes—helping you put the right skill sets, accountability and governance in place to effectively manage your software assets throughout the entire lifecycle. Start a conversation with us today about a solution tailored to your needs!

We help you address your SAM challenges