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Technology Trends 2016: Innovating in the digital era

A public sector perspective

Many of the digital technologies fueling innovation today are leading to improved user experience, process transparency, and instantaneous access to information, transforming “business as usual” to the art of the possible.

The newest public sector Technology Trends report, developed by the US member firm, delves into innovative and disruptive technology trends facing government. From augmented reality to the Internet of Things, as well as exponential technologies like robotics and quantum computing, our exploration of eight trends will help public sector organizations explore opportunities to harness these technologies to refocus, revitalize, and reimagine the future of government.

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Innovating in the digital era

Mobile, social, cloud, analytics, the Business of IT; these macro forces are behind many of the digital technologies that are fueling innovation today. Rooted in these forces, technologies such as augmented and virtual reality, the Internet of Things, industrialized analytics, and autonomic platforms have the power to potentially reshape and transform every corner of the public sector.

Over the next 18–24 months, each of the eight tech trends has the potential to disrupt the way that the public sector thinks about operating and delivery models. We seek to shed light on the anticipated level of public sector relevance and readiness for each trend, with an acknowledgment that government organizations are different, broad, and complex. Our insight also provides real world examples and some tips to help leaders get started. We hope that the ideas contained herein inform and guide your thinking, helping you explore practical ways to do familiar things differently and ways to do fundamentally different things.

Car, truck, and technology

Discover each of the 2016 technology trends

Eight technology trends facing public sector

Right-speed IT
There is an inherent tension between stability and agility in IT. Organizations are evolving different delivery models to span the continuum from high-torque enterprise IT and high-speed innovation.
                                  Internet of Things: From sensing to doing
From “smart cities” to the military, the public sector is capitalizing on the ever-expanding universe of connected “things”. But the real potential is unlocked when data are actionable and new approaches to data management and mission delivery models are considered.
                                  Augmented and virtual reality go to work
AR and VR, technology that delivers context and immersion, have tremendous potential to retool training environments, improve communication, redefine the role of field service workers, and reshape government business processes.
                                  Reimagining core systems
CIOs face enormous pressure to maintain core systems while also investing in emerging digital technologies. But what if those same legacy systems have the potential to become the foundation for driving innovation?
                                  Autonomic platforms
Autonomic platforms transform infrastructure to be more intelligent, repeatable, and scalable through virtualization, containers, and the cloud. IT delivery becomes more automated, helping employees focus on higher-value tasks.
                                  Blockchain: Democratized trust
Developed as part of Bitcoin, blockchain uses cryptography to store and verify information in a secure shared ledger without a governing central authority. Public sector adoption is nascent, but use cases exist that could drastically improve efficiency, costs, and reliability.
                                  Industrialized analytics
Industrialized analytics represent a tremendous opportunity, but require innovative delivery models, new technical platforms, and novel governance tactics. These larger-scale data efforts can allow repeatable results and scale that can truly transform public sector entities.
                                  Social impact of exponential technologies
Beyond efficiencies that exponential technologies like AR and robotics can help achieve, they also have the potential to drive positive social impact. The public sector has the opportunity to take the lead in developing public-private consortiums to take on the world’s toughest challenges using these technologies.
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