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Next generation automation

Transform your business with robotic and intelligent automation

Automation has the potential to transform today’s workplace as dramatically as the machines of the Industrial Revolution changed the factory floor. Robotic process automation has been maturing quietly and transforming our business processes over the last decade – now we are seeing robots that replicate the human brain, taking business process automation to the next level. Intelligent Automation, while still emerging, promises huge opportunities for transformation.

Deloitte automation provides business leaders with a solid understanding of the available tools and well defined strategies for automating their enterprises. This report highlights the differences between robotic automation + artificial intelligence led automation and helps you choose which to prioritize.

Robotic process automation (RPA) Vs Intelligent Automation (IA)

Both RPA and IA can make business processes smarter and more efficient, in very different ways. Both have significant advantages over traditional IT implementations.


Robotic process automation software “robots” perform routine business processes by mimicking the way people interact with applications through a user interface.

Entire end-to-end processes can be performed by software robots with very little human interaction.


This new breed of cognitive technologies with human-like capabilities such as recognising handwriting and natural language processing has great potential to automate non-routine tasks.

When combined with RPA and powerful analytics, these cognitive technologies can form intelligent automation solutions.

The uses of intelligent automation are potentially limitless. They are typically more expensive and take longer to implement than robotic process automation tools.

If you would like to find out more about Robotics, please download our report.

Next generation automation

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Antonio Russo

Antonio Russo

Innovation Leader and Partner

Antonio leads Deloitte's Analytics & Cognitive Advisory in Switzerland and is responsible for Innovation within Deloitte Switzerland’s Executive team. His team helps clients leverage the power of arti... More