What is the future of banking? Banking has already undergone profound changes in the past few years. And yet, somehow, the future has still not quite arrived. It is a work in progress and will remain so forever, since change is ongoing. There is a bewildering number of changes happening in banking and the pace of change has accelerated. There are both challenges and opportunities and together they will shape the future of banking.
Technological trends are only part of the trend landscape that is driving the future of banking. New client segments and demands, regulation, societal trends, new products − all these trends interact, creating a multitude of changes that banks need to be aware of.