Services
Strategy
Developing strategy is to create an entirely new experience to grow your business.
At Deloitte Digital, we are composed of part Strategy, part Technology, and part Creative to make it 100% Digital. Strategy is the key and the primary step we would take when clients come to us.
Our specialists start by helping you define paths to growth through new products, services and human-centered experiences. Then we combine ethnographic insights with agile methodologies, helping you rapidly envision, design and prototype new offerings that will help surprise and delight your customers at the moments that truly matter. From frictionless, always-on experiences and platforms that deliver simple, accessible human utility, to branded products and services that convert prospects to lifelong customers, we’re here to help you amplify behaviors that fuel growth. Through a combination of strategy, study, and technology, we apply design to every step of a company’s value chain to help customers achieve their growth ambitions.
Our Digital Strategy offerings covers Digital Customer Strategy, Experience Design, and Applied Innovation. In order to fulfill the entire spectrum of reimaging the organizational digital transformation for our clients, we build digital strategies that align with your current state, demands, goals, and desirable outcome. Our practice helps executives understand, envision and articulate digital as a business strategy and implement it across the enterprise, using a road map that delivers on the brand promise across channels, with clear ownership and accountability.
Our Services
Experience
Customer and CRM
Analytics
Content and Commerce
Marketing
Strategy
Developing strategy is to create an entirely new experience to grow your business.
At Deloitte Digital, we are composed of part Strategy, part Technology, and part Creative to make it 100% Digital. Strategy is the key and the primary step we would take when clients come to us.
Learn more.
Experience
Experience matters. And relevant experience matters even more. We strive to focus from the user perspective, the Human-Centric design approach, and aim to deliver experiences that are specifically tailored for their needs.
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Customer and CRM
What does it mean to be a customer? Our answer would be: To be a customer means to be human.
Customer is the drive that keeps a business running. It’s a hybrid world, in the swirl of digital transformation, where you’ll find and connect with your customers. Deloitte Digital can help raise your game and turn your sales and service operations into digitally powered engines of growth.
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Analytics
Needless to say the power of data is significant, especially during the data-driven era. Over the last 20 years, organizations have been working on maturing their data management capabilities, in order to captivate the value of their data. The issues of data accessibility, reliability, and availability have become increasingly challenging for them.
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Content & Commerce
Content is the media that educates, inspires, motivates, and entertains consumer. No matter which form the content is, it should aim to create an impact on consumers. Where to host the content is another important consideration. When content is aligned and works together across channels, the ‘chain’ of content can deliver a better customer experience.
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Marketing
Explaining Marketing can be overwhelming – it is an umbrella term that consists of marketing automation, loyalty marketing, customer data platform, content marketing, social engagement…All we know is marketers are no longer in the "Mad Men" Era. However, how do we navigate the new marketing landscape?
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