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Now Consumer Thought Leaderships Complete List
Deloitte is constantly at the forefront of creating unique point of views on how to win in the market, what’s the next big thing and how you can keep one step in front of your competitors.
- Global Powers of Luxury Goods 2020
The world’s Top 100 luxury goods companies generated aggregated revenues of US$281 billion in fiscal year 2019, representing composite growth of 8.5%, according to the 2020 edition of Global Powers of Luxury Goods, a new report from Deloitte Global. - A new direct-to-consumer opportunity? Meat and seafood consumption trends during the COVID-19 pandemic
- The future of retail metrics
- Looking beyond the horizon: Preparing today’s supply chains to thrive in uncertainty
- Future of Food: Responsible Production
- Designing the modern digital function
- Now Consumer is Reshaping the Online Retailing Landscape
The report by Deloitte China and CCFA suggests retailers should enhance omni-channel transformation and consumer insights and outreach to lead in the "Now Consumer" era. The report also analyzes the 100 Enterprises by Online Sales, revealing China's digital retail trends. - The restaurant of the future
- Climate scenarios and consumer business
- Contactless Economy: Are you prepared?
- The Deloitte Consumer Review
CX marks the spot: Rethinking the customer experience to win
- Wall Street Journal - CMO Today: China’s New Retail: Consumer-Centered, Data-Driven
- COVID-19: A human-first approach as you recover and thrive
- In the throes of a dual-front crisis - Establishing the road to a global consumer recovery
- Deloitte State of the Consumer Tracker
- Impact of COVID-19 on the hospitality industry
- Advancing the fresh campaign
- How COVID-19 is accelerating the food transformation
- People still need to eat… but how they shop has changed due to COVID-19. Possibly forever
- Impact of COVID 19 on Finance and Operations in the Chinese Catering Industry
- COVID-19: Voice of Canadians and impact to retailers
- The Fresh Food Business: Spurring the ‘Local Community’ Trend Forward
- Impact of COVID-19 on consumer business in India
- Going Digital: Helping Retailers Conquer the ‘New Consumption’
- "Future Consumer" Series: Omnichannel Transformation Begins by Grasping the Key to Consumer Mentalities
- Cloud adoption and the evolving customer experience
- It’s time to jumpstart the evolution of the delivery ecosystem
- Augmented shopping: The quiet revolution
Augmented reality and 3D technologies are changing how customers shop both online and in-store. How should retailers prepare? - "Future Consumer" Series: Omnichannel Transformation Begins by Grasping the Key to Consumer Mentalities
- Situational Thinking + Phased Preparation + Motivated Rally: How consumer products & retail enterprises can win the battle against COVID-19
- The Fresh Food Business: Spurring the ‘Local Community’ Trend Forward
- The Evolution of Convenience Stores
This report discusses the changing uses of convenience stores in Korea and the challenges and competition that is arising due to this phenomenon. The uptake of new technology is driving this revolution and the forecast is technology adoption rates will continue to rise - Deloitte SEA Consumer Insights - Vietnam
This report series explores the latest consumer behaviour patterns emerging from results of surveys conducted in 2019 through face-to-face interviews in Indonesia, Myanmar and Vietnam - Deloitte SEA Consumer Insights - Indonesia
This report series explores the latest consumer behaviour patterns emerging from results of surveys conducted in 2019 through face-to-face interviews in Indonesia, Myanmar and Vietnam - Deloitte SEA Consumer Insights - Myanmar
This report series explores the latest consumer behaviour patterns emerging from results of surveys conducted in 2019 through face-to-face interviews in Indonesia, Myanmar and Vietnam - 2019 China Retail Industry Human Capital reportBasied on the joint (Simplified Chinese versoin only)
industry survey with CCFA, this report analysis the talent needs of retail chains and the future of retail work in the digital age. - Serial Studies of “Future of Consumer”: Brand-driven Strategic Solution on Marketplace Planning Optimization enabled by Big-data (Simplified Chinese versoin only)
The report discussed challenges in marketplace planning of retail brands under the new retail trend, and provided an advanced guide for optimizing brand-led marketplace planning driven by big data. - Serial studies of “Future of Consumer” II：Big data-driven consumer insights
The report discussed how to leverage big data-based approaches such as social listening to collect and analyze internal and external information. In this way, brands will be able to obtain comprehensive consumer profiles and to drive deep understanding of the consumer journey, which will further facilitate the development of reasonable business strategies. - China's imported goods market research 2019
Driven by strong domestic consumption in China and the growing access to international brands to meet this demand, China has become a key growth engine of the global consumer market. In particular, innovative technology-driven models, led by cross-border e-commerce, have enabled closer ties between China and countries across the world. Deloitte China, the China Chamber of International Commerce (CCOIC) and AliResearch jointly launched the Inclusive Growth Drives Consumption Upgrading: China’s Imported Goods Market Research 2019, which provides an in-depth analysis of the latest trends in China’s imported consumer goods market and insights for international brands that aim to access the China market. - Global Powers of Retailing 2020
The report identifies the 250 largest retailers around the world based on publicly available data for FY2019 (fiscal years ended through June 2019), and analyzes their performance across geographies and product sectors. It also provides a global economic outlook, looks at the 50 fastest-growing retailers, and highlights new entrants to the Top 250. - The Future of Food: Developing a Roadmap for Success in the Changing Food Ecosystem
The food system today has one key challenge at hand - providing a nutritious and healthy diet to a growing population while safeguarding the usage of natural resources and addressing growing consumer demand for transparency and wholesome nutrition. - Deloitte-SECOO CIIE Blue Paper 2019
With China residents' incomes expanding faster than its economy, and the continuous narrowing of the country's urban-rural income gap, consumption has remained the number one driver of China's economic growth for five years in a row. Favourable policies rolled out by the government, the continuous release of the potential of lower-tier city consumption, as well as the implementation and promotion of new technologies, have fueled the rapid expansion of the Chinese luxury goods consumption market, both online and offline. Deloitte and Secoo jointly released the Deloitte-SECOO CIIE Blue Paper 2019, which analyzes luxury goods consumption in China's lower-tier markets and how should luxury brands do to succeed. - Guidelines for Retail Chains to Adopt Cloud Platforms
The report has specifically elaborated on the key nodes, paths and steps for the chain retail enterprises moving to the Cloud from eight aspects: Cloud strategy and readiness, Cloud stack capability, points for attention, Cloud implementation roadmap, Cloud implementation solution, Cloud implementation steps, and the digital transformation best practice - Deloitte-FICCI Report: EVOLVE for Consumer
The report delves into the major aspects of a consumer shopping cycle where brands must evolve to thrive in an evolutionary consumer landscape. The major aspects covered in the report include: engage for better connect, voice of consumer to be paramount, organize retail channel and trade to provide seamless and integrated solution, loyalty to be built by going the extra mile, vouch for commitment, and enhance product and service offerings. - Customer-centric digital transformation - Making customer success integral to the new organization
How can an organization keep customers—rather than technology—at the center of a transformation effort? This article, fifth in a series, explores the benefits of developing a proactive customer success capability. - Global Powers of Luxury Goods 2019: Bridging the Gap Between the Old and the New
The report discusses the key trending issues in the personal luxury goods market and the economic outlook for the industry. The report identifies the 100 largest luxury goods companies around the world based on publicly available data for FY2017 (for fiscal years ending through 30 June 2018), and evaluates their performance across geographies and product sectors. - Know your consumer: What you see is what you get
This report defines the basics of not just knowing your consumers but also gaining a deep understanding of their shopping behavior and patterns. It provides a peek into innovations that retailers across the globe have engaged with to influence their consumer base. - Future of Retail – Tech Emerging Landscape in Israel
This document highlights how Israel plays a key role in retail-technology. Building on an established reputation as the startup nation, Israel is now attracting investors and multinationals specifically focused on retail. Deloitte Catalyst is leveraging the growing retail-tech ecosystem in Israel to help global companies find and connect with the right startups to address their specific needs. With the support of Deloitte’s global consulting services, Catalyst will build relationships, design tailored solutions and support implementation. - The future of retail metrics: Measuring success in a shifting marketplace
Over the past decade, traditional retail has faced unprecedented disruption. Consumers have more choice, competition is increasing, and convergence across industries has changed business dynamics. As retailers shift strategies to remain competitive, measures of success should also change with the times. - Experience is Everything: The UK Leisure Consumer
The Deloitte Leisure Consumer report provides a view on consumer behavior using proprietary data as well as our views on the key trends and developments in various sub-sectors. Also attached is the UK Leisure Consumer Q2 2019 report, that talks about the change in the leisure spending in this quarter and the expected change in the next quarter. - The consumer is changing, but perhaps not how you think: A swirl of economic and marketplace dynamics is influencing consumer behavior
Contrary to conventional wisdom, there's been no fundamental rewiring of the consumer. The modern consumer is a construct of growing economic pressure and increasing competitive options. - Digital Life service market outlook (Simplified Chinese versoin only)
The report is issued by Deloitte China research team The purpose of this thoughtware is to analyse the current situation of life service market in digital development, disclose the market trend and give an outlook to the ecosystem of industry for facing future opportunities. - Digital Supply Chain in Retail and Consumer Goods
The document talks about the Customer-driven supply chain which is gaining importance nowadays amongst retailers. Digital supply networks enable the whatever-whenever-wherever shopping experience for customers. Retailers and consumer packaged goods companies are struggling to keep pace with increasing customer and consumer expectations of having whatever they want, whenever and wherever. This document considers 10 supply chain capabilities enabled by digital supply networks (DSN) that can help retailers and CPGs alike fulfill the customer-driven shopping experience while achieving competitive differentiation and profitable growth. - Chinese Imported Consumer Goods Market Report 2018
Deloitte China, the China Chamber of International Commerce ( and AliResearch today jointly release the Chinese Imported Consumer Goods Market Report (the Report), which provides an in depth analysis of the latest trends of the Chinese imported consumer goods market and essential insights for international brands that aim to access the China market. - Plug into the Future of Retail: Transforming store fleet through technology (2018)
In today’s changing retail landscape, it can be tempting to invest in smart screens or augmented/virtual reality devices. But these shimmering new items don’t always address your customers’ needs. We’ve seen many retailers take the wrong road and invest in technology that their customers hardly use. Some retailers are on the right track. And you can be, too. - New Retail, New Logistics (Simplified Chinese versoin only)
The report is published by the Deloitte China logistics and transportation industry team. The purpose of this thoughtware is to analyze the specific connotation of the new retail model, from the perspective of dynamic, data and intelligence, to give suggestions on the upgrading of the supply chain logistics based on the new requirements for supply chain logistics in the development of the new retail model, and to discuss the full impact of retail on supply chain logistics in depth. - Self-disrupt or Self-destruct: Future of Consumer Business
In the past an evolutionary, linear approach to business development was a sensible strategy for consumer-product companies. All major consumer-product companies had a strong portfolio of core brands and relied on economies of scale to dominate their chosen markets. The growth strategy was defined by a philosophy of “owning the aisle”, so that whenever a product or geographic gap was identified, a new brand would be launched or a challenger brand acquired to fill the gap. Companies expanded in adjacent products or markets, once again using brand extensions and M&A to drive growth. - The future of auto retailing: Preparing for the evolving mobility ecosystem
How will tomorrow's car salesman sell customers on ridesharing and autonomous vehicles? As the future of mobility arrives, automakers and dealerships may need to rethink their traditional operations to appeal to customers looking for customization and connectedness. - The Top Six Technological Trends Transforming the Retail Industry
The report is published by Deloitte China and Alibaba Research. Based on the current application and development of technology in the market, the report summarizes the top six technological trends transforming the retail industry. - Future of Retail
In the unique digital environment, a variety of consumer-centered forerunners and pioneers, aided by improved tech and analytics, are reshaping the retail ecosystem and creating the future of retail. This POV introduced the concept of future of retail, the path to innovation and how to remove the roadblocks. - China Luxury E-commerce Whitepaper
The report is a joint research paper launched by Deloitte China, Secoo.com and Tencent. Based on the comprehensive data analysis, the study identified various challenges faced by the industry and suggested corresponding solutions and strategies for transformation, the objective of the report is to help the industry explore new growth opportunities and achieve sustainable development.