Insurance CXO Dialogue

Many insurance companies in the market have told Deloitte that to become an Insurer of the future means being ready to innovate and explore new approaches in the day-to-day business operations. Innovation is disrupting the insurance value chain, from customer experience, distribution to operations and product development to finance and risk management.

Most importantly, a successful innovation does not happen in silo. It requires substantial collaborative interactions and partnership within a strong corporate ecosystem, which brings together a wider scope of expertise, capabilities and perspectives.

In the Insurance CXO Dialogue series, we invite senior executives from many of the key stakeholders in the insurance ecosystem to join our insurance experts at Deloitte and discuss hot topics that matter to the insurance industry. Our guest speakers provide their market leading perspectives as well as their view on best practices and solutions for future proofing the insurance industry.

Facing climate change: the role of the life insurance industry

Published on 11 April 2023

In this episode, we feature Lyndon Oliver, Regional President, Asia at MetLife and his recent dialogue with John Sayer, Executive Director of Deloitte CarbonCare Asia where they discuss sustainability in the life insurance sector, why a sustainability focus is so important for insurers, and the industry’s role in taking climate action, both to reduce the impact of climate change and to protect ourselves against the inevitable impacts going forward. Watch the video and learn more.

Total Wellness Benefits, essential to future talent strategy

Published on 13 December 2022

In this episode, we feature Emily Li, Chief Employee Benefits and Wellness Officer of AXA Hong Kong and Macau and her recent dialogue with Deloitte insurance director Leslie Foo where they share their insights on the emerging key trends in today's Health and Employee Benefits market and the changes in customers' behavior post-COVID 19. Emily also shared how digitalization help insurance companies like AXA to provide better support to customers as their health partner, and ultimately create a healthy workforce and community. Watch the video and learn more.

Future of Reporting in Insurance

Published on 28 July 2022

In this episode, we welcome Kiran Ojla, Finance and Commercial Director of Bupa Hong Kong who talks with Deloitte insurance partner Satyajit Venkatraman to share their insights on the future of reporting in insurance. Insurance companies like Bupa Hong Kong have overcome the challenges in their IFRS 17 journey and have found a way to maximize the return on their investment in the newly developed systems and datasets to their advantage – from optimizing operation efficiency and decision making, to building stronger internal collaborations and upskilling talent to be future-ready. Watch the video and learn more.