Services

Operations

You have the vision for your business, but do you have the operations and capabilities to bring it to life? Deloitte’s Operations practice helps clients implement their corporate strategy and accomplish their business objectives. Using our deep sector and technical expertise we transform our clients’ core business and operations, helping them to prepare for growth, embrace the digital agenda and maximise operational efficiency. We bring the breadth and depth of Deloitte’s capabilities to our clients, delivering real value by designing and running impactful transformation programs.

Automation is here to stay

Robotic Process Automation (RPA) offers great potential for businesses to get smarter and more efficient. Successful organisations will be those who embrace the change associated with this innovation, and refocus their workforce to maximise the value from this initiative.

2017 Global Shared Services Survey

Since 1999, Deloitte has been conducting biennial surveys to understand how shared services organisations are capitalising on leading practices and trends to address their business challenges and better meet their customers' needs.

2016 Cost Reduction Survey

Deloitte’s fourth biennial survey of cost management and cost improvement trends explores how Fortune 100 companies are managing in this environment.

Site selection in an age of ubiquitous data

In location analysis and site selection, data choices drive outcomes. But data without insights or experience can yield the wrong results.

Key Contact

Lorraine Barnes

Lorraine Barnes

Global Operations Excellence Leader

Lorraine leads Deloitte’s Service Operations team in the UK. She specialises in large scale, front office transformation and cost reduction in financial services. Lorraine has a wealth of experience i... More