Global Business Services & Operating Model Transformation

Perspectives

The Build-Operate-Transform-Transfer (BOTT) model

Accelerating global shared services delivery

Discover how an innovative approach to global shared services delivery can help businesses unlock sustainable transformation and scaling

Global shared services delivery with the BOTT model: Key considerations.

Analysis

Global outsourcing survey 2024

Multidimensional sourcing: Orchestrating the extended workforce ecosystem

Deloitte surveyed more than 500 business and technology leaders, including more than 150 C-suite executives, from across a variety of industries worldwide to get a pulse of the outsourcing industry and its role in addressing the challenges in outsourcing.