Services
Business Continuity Management and Crisis Management
We help clients prepare for handling crisis situations and create Business Continuity Plans before such situations occur. We also offer audits of existing Business Continuity Management (BCM) plans, including testing of crisis scenarios and preparing workshops for different levels in the organization – all of this in accordance with the recognized procedures under the ISO 22301 standard, Business Continuity Institute (BCI) and proven methods tested throughout our extensive experience with clients from various industries.
Deloitte’s many certified professionals are glad to help find the best solution for each client according to their needs, the given situation and industry specifics. Based on a client’s request, the Business Continuity Management system can be created from scratch or focus only on specific critical processes that pose the highest risk to the client’s business. It is also possible to audit existing strategies and solutions and, if needed, perform Business Continuity Plans testing or design and implement training programs.
Deloitte BCM methodology:
How can we help you with BCM and Crisis Management?
- analyse the current state, revise according to ISO 22301 requirements and best practices, identify gaps and suggest improvements
- set the BCM framework and design the structure, policy, methodology and procedures
- Business Impact Analysis (BIA), assess risks and threat
- sestablish the Recovery Time Objective (RTO) of the process and the recovery time for critical applications and systems and define the minimum level of performance or Minimum Business Continuity Objective (MBCO)
- determine a reasonable value for the Maximum Tolerable Period of Disruption (MTPD) and identify required systems
- select a suitable alternative business continuity strategy based on the BIA outputs, plan and prepare the necessary steps to implement the selected strategy
- assess preparedness in the event of a supply chain failure
- design of Business Continuity Plans (BCP)
- set BCP testing methodology and testing timetable
- plan regular reviews and evaluate the BCM system in order to achieve continuous quality improvement
- prepare crisis plans, crisis management and crisis communication procedures
- organize workshops and trainings and enhance BCM awareness
We offer BCM services across various industries, in particular:
Business Continuity Management
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