Traditionally, companies put a great deal of effort into implementing and developing technology supporting the processing of structured data. At present, the volume of semi-structured and non-structured data is rapidly increasing, which results in the growing role of these data with respect to business support. Nevertheless, working with such data is also much more complicated.
The objective of information management is to standardise procedures and processes related to processing this information and, concurrently, to reveal and use the value of enterprise data. Deloitte helps its clients with the design, development, implementation and operation of technology and services that include processes for gaining, saving, presentation, archiving, analysis and distribution of data.
Enterprise Content Management (ECM)
Enterprise Content Management (ECM) is based on applying strategies, methods and tools to collect, manage, save, preserve and supply information content and documents relating to organisational processes. In terms of ECM, Deloitte offers a comprehensive portfolio of advisory services during the entire lifecycle of preparing and implementing ECM projects, namely:
- AS-IS assessment, lifecycle analysis and coverage of individual ECM capabilities; preparing the organisation's maturity matrix;
- Proposal for the TO-BE state, prioritising steps and plans to achieve the goal;
- Specifying requirements and preparing the selection procedure; and
- Providing support to clients in the execution of implementation projects.
We believe that the principal advantages of ECM solutions include:
- Better access to non-structured documents necessary for the organisation;
- Increased productivity by reducing the time spent on searching for information;
- Reducing the costs of storing non-structured information;
- Reducing environmental impacts as a result of reducing or eliminating the use of paper; and
- Reducing the risks related to the loss of information and lack of compliance with the regulatory requirements by applying the defined strategy for the archiving and protection of critical non-structured information.
The potential of Big Data is increasing. The ability to eliminate limitations resulting from the size, structure or variety of source systems and technology provides companies with new opportunities to ask important questions. Stringent time requirements for data preparation or dependence on the batch processing of large volumes of data may now be replaced by the accessibility of required information in almost real time.
External or non-structured data have been considered unavailable or undecipherable so far; however, by using Big Data they change into data sources providing a wide range of information. blogs, social media channels, RFID, data sensors and measuring devices, click-stream from web pages and a great variety of other source technology and structures may now be used for an immediate and valuable analysis in order to gain a business advantage.
Enterprise Data management (EDM)
Enterprise Data Management examines how an organisation manages its data and the quality thereof. The principal objective of EDM is ensure that your company has access to consolidated, exact and good-quality supporting documents used for decision-making and enterprise management in real time. Using EDM ensures the quality and credibility of the current enterprise data, which is necessary for operational decision-making and strategic planning. The data quality programme allows the better use of information in order to gain a competitive advantage and to achieve significant cost savings.
Specific benefits of EDM:
- Exact, reliable, accessible and consistent data/ information result in enhanced strategic as well as daily operation decision-making;
- Ensuring the consistence of top reports determined for external users and detailed operational reports;
- Establishing a strong and reliable fundamental data layer as a support for operating activities to achieve enterprise goals;
- Creating only one truth;
- Reducing costs and increasing the efficiency of information acquisition;
- Enhanced cooperation across the organisation; and
- Improved risk management.
Management Information System (MIS)
Management information system (MIS) increases efficiency in terms of preparing management reports and statements and their distribution. MIS projects include identifying the needs related to management information, defining the MIS data model, selecting the MIS platform, preparing draft solutions with a detailed description of calculating key performance indicators from source data, implementing MIS database and ETL tools (ie extract, transform, load) as well as launching processes for the preparation of management reports, or creating a management portal.
Particular benefits of MIS:
- Higher level of decision-making support (availability of current and reliable information);
- Unified approach to enterprise indicators and methodologies, user environment;
- Elimination of risks related to manual data processing;
- Elimination of duplicate activities and output statements/ reports;
- Re-organisation of the reporting team; and
- Reducing the load of primary systems (ERP etc).