Services

Digital Experience

We will help you attract new and retain existing customers through enhanced experience and technology.

Our services are designed to cover the whole process ranging from strategy and implementation to business roll out on real users. We help our clients create unique experiences across all channels and help them in building customer relations to gain relevant information which is necessary for efficient operation in the current digital world.

The actual added value for our clients and their customers is generated by utilizing design thinking approach, behavioural analysis and user research along with testing for the purpose of humanising digital products, services and experience to satisfy end customers.

Deloitte Digital Experience team in practice: What do we offer?

  • User Experience a UI Design
  • Service Design
  • Design sprint workshops
  • Ethnographic, in-depth and user research including testing in a modern UX lab
  • Continuous innovation of products and services, designing new digital services
  • Development of mobile and web applications
  • Building experience by way of artificial intelligence and emerging technology.

Contact

Eva Bartůňková

Eva Bartůňková

Senior consultant

Eva is a senior consultant in the FSI Technology team where, as part of projects, she focuses on the development and improvement of customer experience. She specialises on a user research, customer jo... More