26 Apr.

Deloitte Digital@Salesforce World Tour 2023


Conference | 26 April 2023 | 9:00 a.m.–8:00 p.m. CET




About the conference

After two great and interesting Salesforce live events last year, we are thrilled to meet you again in person at the Salesforce World Tour in Munich. Thereby, the event will follow the narrative of “Become a Customer Company".

Join this year's Salesforce World Tour, where our Deloitte Digital Dream Team would like to discuss with you how your company can become a customer company. We will also be happy to elaborate on latest Salesforce announcements and releases with you and to show you our solution to transform your company for a greater future.

We would like to meet you at Salesforce World Tour.
Click the button below to schedule an appointment at our booth to meet our Dream Team.

Reasons to meet Deloitte Digital

Panel Discussion with Knauf Group
Join our Panel Talk to learn how our client Knauf could overcome the challenge of merging local legacy CRM solutions into one global CRM system and how we continue to support successful rollouts and CRM enhancements at Knauf.

Meet the German CRM Experts of Deloitte Digital in person at our booth and learn how we supported other companies in their digital journey:

  • Improve your Sales and Service efficiency with our solution for Manufacturing (Cloud4M)
    Deloitte Digital developed an own Salesforce based asset in order to transform Manufacturing companies service experience using smart machines, Internet of Things, CRM and Augmented Reality solutions.
  • Environmental, Social and Governance/Net Zero Cloud Solution
    Customers' purchase behaviour gets increasingly influenced by sustainability reasons since customers choose more and more sustainable responsible companies. Deloitte understands the challenges organisations may encounter and what’s needed to achieve net zero emissions.
  • Put the customer experience to the next level through enhanced data
    Enriching data quality, improving the view on your customer and tailoring the customer experience based on deeper analysis are challenges to be overcome with MuleSoft and Tableau. We will show you how this is possible.
  • Going beyond segmentation with 1-to-1-Personalization
    Marketing Cloud Personalization unlocks real-time AI-driven recommendations for powerful, unique customer experiences at a new level.


Wednesday, 26 April 2023
9:00 a.m.–8:00 p.m. CET
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Paulaner am Nockherberg
Hochstraße 77
81541 Munich

Please register here for the conference. Participation is free of charge.

For further information on Deloitte Digital@Salesforce World Tour 2023 and our services, please contact Janina Lutz, Tel: +49 711 16554 5006.

To learn more about Salesforce World Tour 2023 and the detailed program, please refer to the conference website.


Christian Eissner

Christian Eissner

Partner | Offering Lead Digital Customer

Christian Eissner ist Lead Partner für das Offering Digital Customer. Weiterhin ist er EMEA Alliance Partner für die Salesforce.com Practice bei Deloitte Digital und darüber hinaus Mitglied im globalen Deloitte Salesforce.com Leadership Team. Er hat mehr als 20 Jahre Beratungserfahrung mit Industriefokus auf die Branchen Automotive und Manufacturing. Christian Eissner ist ausgewiesener Experte für die End-To-End Umsetzung komplexer, internationaler CRM Cloud Projekte, insbesondere mit den Schwerpunkten Digitale Transformation, Customer Experience, Marketing, Sales und Customer Care.

Wednesday, 26 Apr 2023
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