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The Danish Environmental Protection Agency – using technology to protect the Danish nature

  • The Danish Environmental Protection Agency has set a new standard for digital transformations in the public sector with their new digital lab, JUMP.

The Danish Environmental Protections Agency’s (EPA) most prominent task is to take care of the Danish nature and environment. A task that for long has been characterised by collecting data through manual work and observations. This, however, has changed in the digital age where new technologies have enabled the agency to conduct old tasks and processes faster and much more frequently.

“New technology makes it possible to solve our tasks in entirely new ways. We are gradually moving towards new working methods, where fieldwork in rubber boots is accompanied by new digital forms of work such as drones, Internet of Things, image recognition, and other types of artificial intelligence such as machine learning,” says Lars Møller Christiansen, Vice Director at the Danish Environmental Protection Agency.

In 2018, the EPA took a quantum leap on their digital transformation journey with the establishment of the agency’s new digital lab called JUMP. Through JUMP, the EPA has access to experts and relevant competences needed to develop new, digital solutions in an efficient and timely manner. The overall aim is to support an agile and exploratory innovation process from thought to design, testing and production.

“The collaboration with Deloitte gives us flexible access to specialists and resources that we don’t have in-house. The JUMP partnership has really accelerated our digitalisation process and we now see the benefits of cost reduction, better customer service and raised quality in the areas that we have been through. Also, we have received several requests from other agencies that are interested in this model,”

Lars Møller Christiansen, Vice Director at the Danish Environmental Protection Agency.

JUMP was created because of the challenging and tiresome process that is sometimes associated with getting new and innovative solutions to public sector issues identified, tested and scaled. Consequently, the EPA decided to partner with Deloitte to develop a solution that could significantly accelerate the time from ideation to a scaled and implementable solution.

JUMP and the partnership with Deloitte have helped catapult the EPA into the digital age and allowed the agency to fully utilise the advantages of data analytics and the newest technologies. This does not only benefit the EPA but everybody in Denmark as the EPA, by using data and technology to optimise processes, can take better care of the Danish nature and environment.

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