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A demanding future

The four trends that define insurance in 2020

The insurance industry stands on the precipice of profound change. And this disruption is not just digital. Demanding customers, new competitors and a changing set of challenges are transforming the insurance industry.

Through honest conversations with over 200 C-suite insurance executives throughout EMEA, we have worked with Financial Times Remark to identify and analyse four key insurance trends that will shape the future of the industry as we know it.

The four key trends identified are:

  1. New world, new customers, new solutions
  2. A different roadmap for growth
  3. The negotiating table beckons
  4. Digital disruption – practical not theoretical

To read more about the four trends, download the summary here on the page. You can also sign up to receive an in-depth analysis in the report chapters through this link.

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