20 April l 9.00-9.45 | Virtual Event
Conversational AI
Improving customer experience with chat- and voicebots powered by ChatGPT
20 April l 9.00-9.45 | Virtual Event
Target group: COO, CIO, CPO
Since the launch of OpenAI’s ChatGPT, Generative AI and Large Language Models (LLM’s) have been on everyone’s mind. And for good reason. The technology is already changing products and businesses, and we are only at the very beginning. In Conversational AI, which is the space of chatbots, voicebots, and Digital Humans, LLM’s will increase the speed and the potential of transforming Customer Service and Digital Customer Interaction. Conversational AI has pre the LLM-hype become a must-have in the digitalisation tech stack, and now the relevance is even more evident with its ability to leverage and orchestrate the power of LLM’s and Generative AI.
Key takeaways
Learn how Generative AI and LLM’s like ChatGPT in combination with Conversational AI will transform Customer Service and Digital Customer Interaction
Learn how to use Conversational AI to get started with Generative AI and LLM’s today
Learn what enterprises should consider when working with Generative AI, LLM’s and Conversational AI
Speakers
Henry Vaage Iversen, CCO & Co-founder, Boost.ai
Oliver Ungermann Snejbjerg, Senior Consultant, Deloitte
- oungermann@deloitte.dk
- +45 41 26 34 94
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