Insight

Human Capital Trends 2020

    

Thousands of business leaders and human resources professionals around the world, including 450 in the Nordic countries, have participated in the 10th annual Human Capital Trends: The social enterprise at work: Paradox as a path forward.

The power of the social enterprise lies in its ability to bring a human focus to everything it touches, empowering people to work productively with technology to create a lasting value for themselves, their organizations, and society at large.

In this study, we explore how organizations can leverage the environment that technology creates to humanize the world of work. By recognizing the possibilities of that environment, organizations can chart a path forward to embrace one of the greatest paradoxes they face today: Can organizations remain distinctly human in a technology-driven world?

A view that fuses the human and the technological—one that calls us to work with a world shaped by technology—can enable people and organizations to transcend the most  challenging conflicts that exist in organizations today.

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Purpose

Organisations that can harness their people’s complementary strengths in the service of a common goal can benefit from diversity to drive higher performance. The 2020 Human Capital Trends report explores three ways in which organisations can transform individuality into collective value:

  • Fostering belonging through a sense of contribution
  • Supporting worker well-being through the thoughtful design of work
  • Formulating workforce strategies based on a nuanced understanding of people’s attitudes and values.

Download the chapter infographic with Nordic and Global data

Purpose

Potential

An organisation that can help its people find security through reinvention can gain an advantage through its ability to embrace productive change. We highlight three areas where organisations have opportunities to capitalise on change: 

  • The integration of artificial intelligence (AI) into workgroups and superteams
  • The transformation of knowledge management through technology
  • The cultivation of, and investment in, workforce resilience.

     

Download the chapter infographic with Nordic and Global data

Potential

Perspective

Organisations that view uncertainty as offering possibilities rather than threats can position themselves to take decisive action to shape an unknown future. There are three areas where organisations should move boldly ahead to create a future in which all stakeholders can thrive:

  • Compensation, where taking a human-focused approach can help organisations meet emerging challenges
  • Governing workforce strategies, where asking and answering new questions can help guide better strategic decisions
  • Ethics and the future of work, where organisations should examine their actions’ ethical implications to maintain their license to operate in a more transparent world.

     

Download the chapter infographic with Nordic and Global data

Perspective

HR

The future of HR must be one of expanded focus and extended influence: expanding its focus to encompass the entirety of work and the workforce and extending its sphere of influence to the enterprise and business ecosystem as a whole. In this infographic we look at:

  • The evolving role of HR
  • Greatest impact on the evolution of HR
  • Biggest changes HR should make to maximize their impact
  • Areas HR can make the biggest impact

 

Download the chapter infographic with Nordic and Global data

HR
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