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The right healthcare the right way

This analysis explores how a number of healthcare organizations globally are using innovative approaches and technologies to improve healthcare quality. Through 10 case studies, Deloitte highlights where effective use of technology has made a difference, from seemingly simple fixes such as including patient photographs in electronic health records to improving clinician training with Wi-Fi-enabled robots that simulate patients.

This analysis explores how a number of healthcare organizations globally are using innovative approaches and technologies to improve healthcare quality. Through 10 case studies, Deloitte highlights where effective use of technology has made a difference, from seemingly simple fixes such as including patient photographs in electronic health records to improving clinician training with Wi-Fi-enabled robots that simulate patients.

The cases presented highlight four methods for reducing low-value care:

1. Providing the right care: curbing services that offer few or no patient benefits.

2. Delivering care in the right setting: Curtailing unwarranted emergency department utilization

3. Delivering care safely: Tackling safety failures

4. Providing care in the right way: Rooting out operational inefficiencies

In each of the 10 cases, the analysis also highlights how technology has made differences and provided solutions to both simple as well as complex challenges.

 

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