In an ever-changing market and volatile world, it is a challenge for many organisations to adequately monitor situations that cause crises.
- Geopolitical, legal, commercial, or military conflicts
- Internal incidents that could jeopardise critical assets, reputation, and/or financial standing
- A deliberate cyber-attack resulting in theft, product tampering or leak of confidential information
- Natural or man-made destructive events that disrupt business operations
In addition, many organisation today may experience that they have:
- Lack of a comprehensive, up to date crisis management plan documenting ability to effectively manage an incident
- Lack of a comprehensive resiliency plan to reduce likelihood of market value decline or brand and reputation damage due to a real or perceived incident or accidental, mismanaged or sabotaged system failure.
We help organisations to prepare enterprise crisis plans and BCM programmes to help them respond, recover and thrive from an incident, providing guidance and facilitating tests of crisis readiness using crisis simulations or scenario planning as well as providing advice on building effective crisis communication plans and templates.
Building a Business Continuity Strategy ensures that the organisation has the capability to handle minor and major incidents and minimise their impact on business operations. A Business Continuity Strategy summarises mitigating strategies like crisis response and recovery strategies. Building a Business Continuity Strategy means creating a detailed programme of which activities are planned to ensure a higher level of resilience.
The Business Continuity Policy is usually a set of guidelines and standards that an organisation enforce to ensure a higher level of resilience. Contrary to Business Continuity Plans, for example, the Business Continuity Policy is a document that can be shared publicly. It outlines the commitment and effort to ensure all critical activities. The Policy is key in directing topics, such as scope, governance structure, maintenance of competencies and review of documents. In addition, the policy could provide peace of mind for customers, owners, suppliers, etc.
A Business Impact Analysis (BIA) is a systematic process for evaluating potential disruptions of critical processes of an organisation. The BIA is an essential part of the Business Continuity Plans, as the analysis will determine which processes and scenarios should be the focus of the plans.
Business Continuity Plans help the organisation to build resilience functions around the most likely and impactful events that may occur. Business Continuity Plans are built on a Risk Assessment and a Business Impact Analysis ensuring that plans are always focused on critical activities and the most likely and impactful scenarios.
How mature is your Business Continuity Programme? The answer to that question should not come when an incident occurs. A maturity assessment is a vital part of ensuring a resilient organisation.
To ensure readiness and organisational robustness, training and exercises are absolutely vital for any organisation. BCM training and exercises should focus on incident response, your business continuity plans, internal and external communication plans and should be tailored to your organisation.
A thorough, impartial and systematic review of the organisation's level of preparedness is an important starting point for improving resilience. We help identify the gaps in relation to the board's ambitions, international standards or best practice, and work with mangement to decide on a cost-effective roadmap for improvements.
Being prepared for the unknown is about having a strong organisation that is ready to act in a coordinated and disciplined manner. We are highly experienced in helping organisations of all maturity levels improve their planning, training and crisis response.
Clear and operational plans are an important first step, but it is also important to ensure that plans are fully embedded across the organisation, and that all relevant people are familiar with their roles and responsibilites. We can conduct a wide range of tests from a desktop walkthrough to comprehensive war games which put plans, procedures and personnel to a real-life test.