Insight

Automation with intelligence

Pursuing organisation-wide reimagination

Our global intelligent automation survey looks at the impact of COVID-19 on automation strategies and the use of cloud and automation-as-a-service to ensure scalability and rapid deployment.

Having invited executives to open up about their intelligent automation strategies, we found that the number of organisations that have implemented more than 50 automations has, after five annual surveys, finally reached double figures. Thirteen per cent of our survey respondents stated they are now implementing automation at scale.

Overall, the survey showed that great strides have been made to arrive in this brave new world of widespread intelligent automation. But the race to our robotic future is not quite won, because adoption does not guarantee added value. Those that see the greatest benefits from automation will have engaged in entity-wide transformations, rooted in forward-looking, human-centric strategies.

To learn more, download the full report.

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