Services

Deloitte Digital

Deloitte Digital is creating a new model for a new age—we’re a creative digital consultancy. That means we bring together all the creative and technology capabilities, business acumen, and industry insight needed to help transform our clients’ businesses. With our end-to-end capabilities, clients can bring us their biggest challenges, knowing we’ve got what it takes to bring a new business vision to life with digital.

Our unique capabilities

Digital transformation

Bring your digital strategy to life

Typical challenges:
• How do we work user-centric and outside-in?
• How do we disrupt ourselves before we get disrupted?
• How do we make sure we have the right digital capabilites in our organisation?

We offer…
• Ethnographic user insights
• Observation and definition of user behaviour
• Innovation strategy
• Digital transformation strategy
• Customer experience strategy
• Platform strategy

 

Bring your digital strategy to life

 

Typical challenges:

• How do we work user-centric and outside-in?

• How do we disrupt ourselves before we get disrupted?

• How do we make sure we have the right digital capabilites in our organisation?

 

 
 

Digital experiences

Where left brain meets right brain

Typical challenges:
• How do we identify and develop innovative digital solutions that are user centric and solve real user needs?
• How do we collect and use data about our customers?
• How do we create awareness of our brand in a new sector?

We offer…
• Service design
• UX design
• Digital interface design
• Web & App development
• Customer centricity
• Platform assesment/selection
• Personalised marketing based on big data analysis

Digital at the core

Improve efficiency faster

Typical challenges:
• How do we increase efficiency in our support functions?
• Can we also automate knowledge work?
• We struggle with our knowledge sharing and communication between warehouse managers and store employees

We offer…
• Robotics Process Automation
• Cognitive automation
• BMP implementation
• CoE design and implementation
• Automation strategy
• EnterpriseNext (Apple I Deloitte)
• Reimagining work