Privacy Notice for Deloitte Clients

Version: November 2020

In connection with your contractual relationship with Deloitte, Deloitte will as a data controller collect and process personal your personal data for the purposes specified below. Deloitte processes personal data in accordance with the principles in EU’s General Data Protection Regulation (GDPR) and the Finnish Data Protection Act (1050/2018).

Please read carefully below, how we process your personal data in connection with our provision of services.


1.     Which data do we collect about you and for which purposes?

2.     From whom do we collect your personal data?

3.     The legal basis for the collection and processing of your personal data

4.     Who do we share your personal data with and why?

5.     Who do we transfer your personal data to?

6.     How long do we store your data?

7.     Your rights

8.     Contact

9.     Revision of our privacy notice

We may collect and process the following types of personal data for the purposes of delivering services to you; relationship management; collecting your feedback and optimising our services to you; compliance with applicable legal or regulatory requirements and/or internal policies; documentation requirements; handling requests, complaints and claims; handling inspections and queries by supervisory authorities; external audit and legal advice:

  • Your name; age; date of birth; national identification number; gender; phone number, home address; country of residence; residence and work permit; passport; visa; family circumstances (e.g. civil status and contact details on dependents and close relatives); photo; email address; title; employment and education details (e.g. previous employment and education details); salary and pension information; leaves of absence; bank account details; tax-related information; investments; information on any criminal records; ownership of shares; voting rights; management position or similar role; and any relation to a politically exposed person (if required in accordance to anti-money laundering regulation).

We may also process the following types of special categories of personal data for the purposes of providing tax related services to you. In such case, we will ask for your explicit consent to such processing of data regarding your:

  • Trade union membership
  • Relation to a church/religious or philosophical beliefs
  • Political opinions

We may for specific purposes process data regarding your health, in which case we will ask for your explicit consent to such processing.

We collect your personal data from you, as well as from public authorities; pension companies, insurance providers, banks, legal and other third party advisors and other Deloitte entities depending on the nature of engagement.

We collect and process your data based on the following articles in GDPR:

  • Art. 6.1 (a) your consent
  • Art. 6 paragraph 1 (b) performance of a contract with you
  • Art. 6 paragraph 1 (c) compliance with legal obligation to which Deloitte is subject
  • Art. 6 paragraph 1 (f) Deloitte’s legitimate interests
  • Art. 9 paragraph 2 (a) your explicit consent.

The legitimate interests pursued by Deloitte include the following purposes: Performance of our contractual obligations to you and compliance with internal policies and documentation requirements.

These processes are necessary for the effective operation of our business and require collection and processing of your personal data.

In connection with one or more purposes outlined above, your personal data may be disclosed to and shared with the following recipients: Public authorities; our professional advisors (e.g. auditor and legal advisors); service and IT vendors; and other Deloitte entities.

Transfer of personal data to data processors

We may transfer your personal data to other Deloitte entities. We may also transfer your data to IT providers, including cloud service providers, or to external service providers, who process and/or store your personal data on our behalf.

Transfer of personal data to recipients in countries outside the EU/EEA 
We may transfer your personal data to recipients located in countries outside the EU/EEA for the purposes listed in section 1. In such case, the legal basis for the international transfer is either EU’s Standard Contractual Clauses (SCC), or other applicable legal basis.

We store your personal data for as long as necessary to fulfil the purposes above.

Subject to the conditions set out in the applicable data protection legislation, you have the following rights:

  • The right to request access to your personal data
  • The right to rectification of your personal data
  • The right to erasure of your personal data
  • The right to restriction of the processing of your personal data
  • The right to data portability
  • The right to objection to the processing of your personal data

Please note that these rights are not absolute, as they should be balanced against legal requirements and Deloitte’s legitimate interests.

You also have the right to file a complaint with the competent supervisory authority: Tietosuojavaltuutetun toimisto (Office of the Data Protection Ombudsman).

Lintulahdenkuja 4
00530 Helsinki
Telephone: 029 566 6700

Please contact us at if you have any questions in regards to the protection of your personal data, or if you wish to exercise your legal rights.


Address details:
Deloitte Oy
00180 Helsinki, Finland

We keep our privacy notice under regular review and thus the privacy notice may be subject to changes. The date of the latest revision of the privacy notice can be found at the top of the page.