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Consumer

Deloitte Consumer Leaders work with global brands to create winning strategies for the near future in the Automotive; Consumer Products; Retail; and Transportation, Hospitality & Services sectors. Our mission is to use our proprietary data and judgement to help you get closer to your consumers.

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Consumer Products
Retail, Wholesale & Distribution
Transportation, Hospitality & Services

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Article

Ready, set, go: Transform the food system

How to kickstart the future of food

Kickstart the future of food through ecosystem collaboration, a clear vision, and profound transformation.

Perspectives

Last mile delivery landscape in the food & beverage sector

The F&B sector witnessed steady innovation and evolution in last mile delivery over the last decade, but the pandemic in 2020 turned the stable growth into a rapid tranformation, with emergence of new models to meet flooding consumer demand.

Deloitte Insights

Pandemic continues to affect Asian consumers

Asian economy hangs in the balance in 2021

The resurgence of COVID-19 in parts of Asia will likely weigh on consumer optimism. Vaccinations now seem the only way to revive wider economic activity.

Perspectives

State of the consumer in the COVID world

Highlights from Asia Pacific

Deloitte’s monthly Consumer Tracker survey monitors the attitudes and behavior of consumers in five Asia Pacific (APAC) countries—Australia, China, India, Japan and South Korea—based on replies from 1,000 consumers in each country.

Let’s make this work.

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Article

2021 Global Impact Report

A year of connection, action and impact

Article

The click and collect consumer

Convenience is likely to drive global retail’s digitization

In the world of retail, consumers’ personal health concerns accelerated the digitization of the consumer journey. As a result, relatively new conveniences like click and collect were widely adopted, and are likely to continue well beyond the pandemic.

Article

Future of Food Global summit

How do we scale the necessary transformation

Perspectives

Global Powers of Retailing 2021

The aggregate retail revenue for the Global Powers of Retailing Top 250 companies reached US$4.85 trillion in FY2019 (up from US$4.74 trillion in the previous year). Growth increased to 4.4% (currency-adjusted composite year-over-year growth rate), higher than the previous year’s 4.1% growth.

Article

Where will we eat?

Global consumers are cooking up comfort and concern

Perspectives

Last mile delivery landscape in the transportation sector

The increased importance of last mile delivery has become evident across all modes of transportation – rail, road, air, and water.

Blog

In conversation with Kimberly Betts

The World Economic Forum states that “none of us will see gender parity in our lifetimes nor likely will many of our children…gender parity will not be attained for 99.5 years.”

Article

Future of Food: Responsible waste management

Building a food system that is zero-waste and circular by design

Deloitte Insights

European consumers after the pandemic

What sort of recovery will we get?

Understanding how European consumer behaviour may change after the pandemic and how it will shape the economic recovery in Europe.

Article

Future of Food: personalized, responsible and healthy

How to prepare for the future of personalized nutrition

Deloitte Insights

Value recovery in the automotive industry

Maximising value from non-core assets

The coronavirus pandemic served as a catalyst that accelerated changes emerging faster than anticipated in the automotive industry value chain.

Analysis

2021 Global Automotive Consumer Study

Tracking key changes in the automotive industry

Perspectives

Last mile delivery landscape in the grocery sector

Perspectives

Global Powers of Luxury Goods 2020

The new age of fashion and luxury

The annual Global Powers of Luxury Goods report identifies the world’s largest luxury goods companies and analyzes them from multiple perspectives. It also looks at industry trends, M&A activity, and the conditions within the global economy.

Article

Deloitte State of the Consumer Tracker

Establishing the road to a global consumer recovery in the era of COVID-19

Deloitte Insights

How the pandemic is changing the future of automotive

Restarting the global automotive engine

Significant challenges lie ahead for companies trying to rev up the global automotive engine.

Article

Future of Food: Responsible Production

Connecting yield increase and sustainability

Blog

Waiting for something better

Our most recent Deloitte State of the Consumer Tracker drew from thousands of consumers surveyed in 18 countries, in a snapshot captured from 4-8 August, 2020. And while the biggest takeaway may be how little movement has taken place, there are subtleties to draw upon.

Article

A shock to the food system

Lessons for the food system from the COVID-19 pandemic

Can the crisis act as a catalyst to accelerate the critical conversations around reforming global food systems?

Perspectives

Podcast: Leon Pieters on Deloitte’s Global state of Consumer tracker

A consumers’ lens to help businesses navigate the “next normal”

Article

The consumer data give and take

A study by Deloitte and Ahold Delhaize into European attitudes on the use of consumer data by grocers

A study by Deloitte and Ahold Delhaize into European attitudes on the use of consumer data by grocers.

Article

Tech Trends 2020

Explore Tech Trends 2020 articles

Article

The global food system transformation

The time to change is now

Article

The Future of Work in Airlines

Recover and Thrive in the next normal

Airlines and their partners will need to determine how they can collectively adapt to the “next normal” of passenger and employee expectations in a post-COVID world.

Blog

Grocery retailers: Consumers trust you with their data, to a point

Grocery stores have been venturing into the digital world for years now. It’s almost unthinkable to walk into a grocery store without a loyalty card these days. And during this pandemic, we’ve seen how online purchasing of groceries has stepped up and is going to be further refined. These two digital forays alone offer grocers a wealth of personal data to use. The question, then is, should they, and to what extent?

Article

Decarbonizing road freight: Getting into gear | Deloitte global

Perspectives

COVID-19: A human-first approach as you recover and thrive

Human interaction with customers becomes a higher priority in a world where it is much harder to do

Video

From behind the scenes to center stage - The Indian Consumer

The time to focus on India is now, because the train is leaving the station. Are you/your clients on board?

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From behind the scenes to center stage - The Indian Consumer

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Case studies

See how Deloitte’s Global Consumer team can help
you

Watch insights from leaders and hear from clients

Video

Deloitte Global Consumer Manifesto

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Deloitte Global Consumer Manifesto

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Insights from our Consumer leaders

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Solutions

Global Automotive

Deloitte’s Global Automotive team helps automotive companies execute innovative ideas in exceptional ways. We offer a global, integrated approach combined with business and industry knowledge to help our clients excel anywhere in the world.
Global Consumer Products

Deloitte’s Global Consumer Products team serves companies in a range of specialties, including apparel, beverage and food manufacturing, agriculture, and consumer electronics. We help companies solve their biggest challenges from strategy to execution.
Global Retail, Wholesale & Distribution

Deloitte’s Global Retail, Wholesale & Distribution team helps companies identify, understand, and respond to changing trends, business models, and opportunities in the rapidly evolving Retail landscape. Our global, integrated team brings innovative solutions to solve complex Retail challenges.
Global Transportation, Hospitality & Services

Deloitte’s Global Transportation, Hospitality & Services integrated team of professionals provide business services, market insights, and strategic guidance for transportation, travel, hotel, restaurant, food service, resort, and gaming companies delivering innovative solutions to complex issues.

Similar topics

Consumer

Leon Pieters

Global Consumer Industry Leader

leonpieters@deloitte.nl

+31 6 52 67 25 24

Harald Proff

Sector Lead Automotive

hproff@deloitte.de

+49 211 87723184

Evan Sheehan

Global RWD Sector Leader

esheehan@deloitte.com

+1 617 437 2734

Scott Rosenberger

Global THS Sector Leader

srosenberger@deloitte.com

+1 901 230 3434

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