Frontline workers in the Transportation, Hospitality & Services sector
How can companies acquire, retain, and reward talent?
Due to the strong economic outlook and low unemployment rate, early 2020 witnessed a booming market with employers competing for high-quality frontline workers. But then came the pandemic, putting a halt to the hiring spree.
Sustainability in retail
Profit, people, and the planet
Retailers increasingly direct their strategy and investments toward sustainable and responsible growth. They are re-evaluating the sustainability credentials of their products and of their overall brand in order to resonate with the wishes of an increasingly wide range of consumers.
World Retail Congress 2022
Global roadmap to rebuild a better retail
The World Retail Congress is one of the world’s largest conferences focused on the consumer industry. It brings together industry leaders from the world’s largest and most innovative retailers, as well as industry experts – sharing their experience and world-leading insights.
Global Powers of Retailing 2022
A year of resilience and rising sustainability
In the past year retailers faced some strong economic headwinds against the backdrop of an unpredictable virus and its resurging variants. And yet retailers remained resilient and managed to grow in these unprecedented times and were able to respond to consumer expectations.
2022 consumer products industry outlook
Overcoming new challenges in the battle for trust
Bold moves made during last year’s uncertainty are paying off, as the year ahead for the consumer products industry looks to be one of strong economic growth. Yet, some challenges could stand in the way of continued progress.
The click and collect consumer
Convenience is likely to drive global retail’s digitization
In the world of retail, consumers’ personal health concerns accelerated the digitization of the consumer journey. As a result, relatively new conveniences like click and collect were widely adopted, and are likely to continue well beyond the pandemic.
State of the consumer in the COVID world
Highlights from Asia Pacific
Deloitte’s monthly Consumer Tracker survey monitors the attitudes and behavior of consumers in five Asia Pacific (APAC) countries—Australia, China, India, Japan and South Korea—based on replies from 1,000 consumers in each country.
Waiting for something better
Grocery retailers: Consumers trust you with their data, to a point