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Consumer

Deloitte Consumer Leaders work with global brands to create winning strategies for the near future in the Automotive; Consumer Products; Retail; and Transportation, Hospitality & Services sectors. Our mission is to use our proprietary data and judgement to help you get closer to your consumers.

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Consumer Products
Retail, Wholesale & Distribution
Transportation, Hospitality & Services

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Article

2020 Global Impact Report

Repair and reshape: Creating a better normal

Blog

Grocery retailers: Consumers trust you with their data, to a point

Grocery stores have been venturing into the digital world for years now. It’s almost unthinkable to walk into a grocery store without a loyalty card these days. And during this pandemic, we’ve seen how online purchasing of groceries has stepped up and is going to be further refined. These two digital forays alone offer grocers a wealth of personal data to use. The question, then is, should they, and to what extent?

Blog

Waiting for something better

Our most recent Deloitte State of the Consumer Tracker drew from thousands of consumers surveyed in 18 countries, in a snapshot captured from 4-8 August, 2020. And while the biggest takeaway may be how little movement has taken place, there are subtleties to draw upon.

Deloitte insights

How the pandemic is changing the future of automotive

Restarting the global automotive engine

Significant challenges lie ahead for companies trying to rev up the global automotive engine.

Article

The consumer data give and take

A study by Deloitte and Ahold Delhaize into European attitudes on the use of consumer data by grocers

A study by Deloitte and Ahold Delhaize into European attitudes on the use of consumer data by grocers.

Article

Deloitte State of the Consumer Tracker

Establishing the road to a global consumer recovery in the era of COVID-19

COVID-19 resources for Consumer leaders

Article

A shock to the food system

Lessons for the food system from the COVID-19 pandemic

Can the crisis act as a catalyst to accelerate the critical conversations around reforming global food systems?

Perspectives

Podcast: Leon Pieters on Deloitte’s Global state of Consumer tracker

A consumers’ lens to help businesses navigate the “next normal”

Article

Decarbonising Shipping: All Hands on Deck

An industry perspective

Article

The Future of Work in Airlines

Recover and Thrive in the next normal

Airlines and their partners will need to determine how they can collectively adapt to the “next normal” of passenger and employee expectations in a post-COVID world.

Article

Future of food

Developing a roadmap for success in the changing food ecosystem

Deloitte’s global Future of Food initiative is a cross-sector effort to develop a roadmap and help companies realize this aspiration.

Perspectives

COVID-19: A human-first approach as you recover and thrive

Human interaction with customers becomes a higher priority in a world where it is much harder to do

Case studies

See how Deloitte’s Global Consumer team can help
you

Watch insights from leaders and hear from clients

Article

Thriving in the Post-Outbreak Future of Food

Building new, digital capabilities to address the needs of the future

Video

From behind the scenes to center stage - The Indian Consumer

The time to focus on India is now, because the train is leaving the station. Are you/your clients on board?

Watch the video

From behind the scenes to center stage - The Indian Consumer

Article

Tech Trends 2020

Explore Tech Trends 2020 articles

Video

Deloitte Global Consumer Manifesto

Watch the video

Deloitte Global Consumer Manifesto

Video

Mobility at the crossroads

Deloitte Consumer Leaders brought the 10th edition of our Global Automotive Consumer Study to CES Asia.

Watch the video

Mobility at the crossroads

Video

New Retail in China

'City of dreams': Shanghai and the Chinese consumer now

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New Retail in China

Video

Big tech’s latest tech? Bricks and Mortar

The future of retail is bright, with the data and innovation of e-commerce now available to retail stores.

Watch the video

Big tech’s latest tech? Bricks and Mortar

Analysis

2020 Global Automotive Consumer Study

Are consumers ready for disruptive automotive technology?

Perspectives

Global Powers of Retailing 2020

The annual edition of Global Powers of Retailing identifies the 250 largest retailers around the world and analyzes their performance based on various factors.

Insights from our Consumer leaders

Read our blog collection

Solutions

Global Automotive

Deloitte’s Global Automotive team helps automotive companies execute innovative ideas in exceptional ways. We offer a global, integrated approach combined with business and industry knowledge to help our clients excel anywhere in the world.
Global Consumer Products

Deloitte’s Global Consumer Products team serves companies in a range of specialties, including apparel, beverage and food manufacturing, agriculture, and consumer electronics. We help companies solve their biggest challenges from strategy to execution.
Global Retail, Wholesale & Distribution

Deloitte’s Global Retail, Wholesale & Distribution team helps companies identify, understand, and respond to changing trends, business models, and opportunities in the rapidly evolving Retail landscape. Our global, integrated team brings innovative solutions to solve complex Retail challenges.
Global Transportation, Hospitality & Services

Deloitte’s Global Transportation, Hospitality & Services integrated team of professionals provide business services, market insights, and strategic guidance for transportation, travel, hotel, restaurant, food service, resort, and gaming companies delivering innovative solutions to complex issues.

Similar topics

Consumer

Leon Pieters

Global Consumer Industry Leader

leonpieters@deloitte.nl

+31 6 52 67 25 24

Joe Vitale

Global Automotive Sector Leader

jvitale@deloitte.com

+1 313 324 1120

Evan Sheehan

Global RWD Sector Leader

esheehan@deloitte.com

+1 617 437 2734

Scott Rosenberger

Global THS Sector Leader

srosenberger@deloitte.com

+1 901 230 3434

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