The future of non-financial risk in financial services
Building an effective non-financial risk management program
Deloitte Global’s latest report, co-developed with the Deloitte Banking Union Centre in Frankfurt, examines the challenges posed by non-financial risk and discusses four levers which can enhance non-financial risk management.
Platforms and Ecosystems
Enabling the Digital Economy
This whitepaper, part of the World Economic Forum's "Shaping the Future of the Digital Economy and Society initiative," looks at six key dimensions that determine whether digital platforms can retain public trust and governance and how they can revamp public-private collaboration for the same.
Front and center: Placing the customer at the heart of financial services
Robert Contri, Global Financial Services Industry Leader
Following the Deloitte Global Financial Services Industry Summit held in London in June, Global FSI leader Bob Contri shares his observations on the shifting focus of financial services firms.
How artificial intelligence is transforming the financial ecosystem
The new physics of financial services
Artificial intelligence (AI) is significantly changing the traditional operating models of financial institutions, shifting strategic priorities, and upending the competitive dynamics of the financial services ecosystem.
Watch Deloitte’s global financial services leaders share their views on industry trends
In this series of “DChat” discussions, Deloitte’s Global Financial Services Digital Transformation Leader, Michael Tang, discusses the dynamic transformation taking place in the financial services industry and what many organizations and consumers will need to do to keep up.
Culture in Financial Services
Scrutiny by the regulator, in principle and in practice
Senior regulators globally emphasize the necessity of establishing the right culture within financial services firms. This report from Deloitte UK examines how supervisors assess the culture of a firm and reach decisions on whether any problems identified are sufficient to justify intervention.
Automation is here to stay…but what about your workforce?
Preparing your organization for the new worker ecosystem
Robotic Process Automation (RPA) offers great potential for businesses to get smarter and more efficient. Successful organizations will be those who embrace the change associated with this innovation, and refocus their workforce to maximize the value from this initiative.