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Tech Trends 2020

Deloitte?s 11th annual Tech Trends report captures the intersection of emerging technologies, human experiences, and business strategy in the modern enterprise, offering key insights and actionable advice for leaders.

Technology

Today, business and technology are inextricably linked. And keeping pace with the emerging technology landscape can be difficult for even the most tech-savvy leaders. Deloitte can help. Our technology professionals have deep experience applying technologies to help you achieve your business goals.

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Senior contributors

Macro technology forces

Andries van Dijk
Director
Deloitte Consulting B.V.

Hans van Grieken
Independent adviser
Deloitte MCS Limited

Nicholas Reed
Senior manager
Deloitte MCS Limited

Ethical technology and trust

Dan Frank
Principal
Deloitte & Touche LLP

Kirsty Hosea
Partner
Deloitte Touche Tohmatsu

Dalibor Petrovic
Partner
Deloitte LLP

Yang Chu
Senior manager
Deloitte & Touche LLP

Anand Ananthapadmanabhan
Manager
Deloitte & Touche LLP

Anu Widyalankara
Manager
Deloitte MCS Limited

 

Finance and the future of IT

Tony Caink
Director
Deloitte MCS Limited

Jacques de Villiers
Managing director
Deloitte Consulting LLP

Richard Walker
Principal
Deloitte Consulting LLP

Stephan Kahl
Senior manager
Deloitte Consulting GmbH

Kelly Gaertner
Manager
Deloitte Consulting LLP

 

 

Digital twins: Bridging the physical and digital

Saul Caganoff
Principal
Deloitte Services Pty Ltd

Chandra Kiran Reddy Narra
Managing director
Deloitte Consulting LLP

Tim Paridaens
Director
Deloitte Belgium CVBA

Sandeep Sharma
Managing director
Deloitte Consulting LLP

Andreas Staffen
Director
Deloitte

Jimmy Asher
Senior manager
Deloitte Consulting LLP

Rick Burke
Specialist leader
Deloitte Consulting LLP

Yang Chu
Senior manager
Deloitte & Touche LLP

Eduardo Pereira
Master lead specialist
Deloitte & Associados, SROC S.A.

Markus Stulle
Senior manager
Deloitte

Oleg Tyschenko
Senior manager
Deloitte MCS Limited

Anand Ananthapadmanabhan
Manager
Deloitte & Touche LLP

Piotr Kurek
Manager 3
Deloitte Advisory sp. z o.o. sp. k.

Paulo Mauricio
Manager
Deloitte & Associados, SROC S.A.

Vikram Tuli
Senior consultant
Deloitte MCS Limited

Dan Lu
Consultant
Deloitte MCS Limited

Hermann Tsang
Consultant
Deloitte MCS Limited

 

 

Human experience platforms

Scott Mager
Principal
Deloitte Consulting LLP

Steve Rayment
Partner
Deloitte Touche Tohmatsu

Robbie Robertson
Partner
Deloitte Touche Tohmatsu

Tânia Conceição
Manager
Deloitte & Associados, SROC S.A.

 

 

 

Architecture awakens

David Sisk
Managing director
Deloitte Consulting LLP

Dan Spar
Managing director
Deloitte Consulting LLP

Vishveshwara Vasa
Managing director
Deloitte Consulting LLP

Peter Long
Director
Deloitte MCS Limited

João Faria
Senior manager
Deloitte & Associados, SROC S.A.

Debi Kar
Specialist leader
Deloitte Consulting LLP

Thiago Sartorio
Senior manager
Deloitte MCS Limited

Lori Olson
Specialist leader
Deloitte Consulting LLP

Laks Venkateswaran
Specialist master
Deloitte Consulting LLP

Maciej Żwirski
Specialist lead
Deloitte Advisory sp. z o.o. sp. k.

 

 

 

Horizon next: A future look at the trends

Sonal Naik
Managing director
Deloitte Consulting LLP

 

 

 

Contributors

Mukul Ahuja, Zillah Austin, Randall Ball, Sonali Ballal, Tushar Barman, Neal Batra, Jonathan Bauer, Mike Brinker, Randy Bush, Rachel Charlton, Sandy Cockrell, Allan Cook, Megan Cormier, Amit Desai, Anant Dinamani, Sean Donnelly, Matt Dortch, Deborshi Dutt, Karen Edelman, Michael Fancher, Frank Farrall, Jourdan Fenster, Bryan Funkhouser, Andy Garber, Haritha Ghatam, Cedric Goddevrind, Jim Guszcza, Maleeha Hamidi, Steve Hardy, Blythe Hurley, Lisa Iliff, Siva Kantamneni, Mary-Kate Lamis, Blair Kin, Kathy Klock, Yadhu Krishnan, Michael Licata, Mark Lillie, Veronica Lim, Mark Lipton, Kathy Lu, Adel Mamhikoff, Sean McClowry, JB McGinnis, Meghan McNally, Kellie Nuttall, Melissa Oberholster, Arun Perinkolam, Ajit Prabhu, Aparna Prusty, Mohan Rao, Hannah Rapp, Scott Rosenberger, Mac Segura-Cook, Preeti Shivpuri, Lisa Smith, Gordon Smith, Tim Smith, David Solis, Alok Soni, Patrick Tabor, Sonya Vasilieff, Aman Vij, Jerry Wen, Mark White, Drew Wilkins, Abhilash Yarala, Andreas Zachariou, and Jim Zhu.

Research team

Leads

Cristin Doyle, Chris Hitchcock, Betsy Lukins, Dhruv Patel, Andrea Reiner, and Katrina Rudisel

Team members

Stephen Berg, Erica Cappon, Enoch Chang, Tony Chen, Ankush Dongre, Ben Drescher, Ahmed Elkheshin, Harsha Emani, Jordan Fox, Riya Gandhi, Dave Geyer, Maddie Gleason, April Goya, Adhor Gupta, Alex Jaime Rodriguez, Morgan Jameson, Solomon Kassa, Pedro Khoury-Diaz, Emeric Kossou, Dhir Kothari, Shuchun Liu, James McGrath, Hannan Mohammad, Spandana Narasimha Reddy, Gabby Sanders, Joey Scammerhorn, Kaivalya Shah, Deana Strain, Samuel Tart, Elizabeth Thompson, Samantha Topper, Kiran Vasudevan, Greg Waldrip, and Katrina Zdanowicz.

Special thanks

Mariahna Moore for gracefully accomplishing the impossible year after year, making it look easy, and ensuring we always follow the rules. Your standards for excellence continue to help Tech Trends live up to its potential. And your ability to stay cool, keep a firm hand on the tiller, and always have a plan for navigating the upcoming challenges is unmatched.

Doug McWhirter for consistently developing deft, incisive prose out of copious streams of consciousness, innumerable interviews, reams of research, and stampedes of SMEs. Your wit, wisdom, and patience help make Tech Trends 2020 the research opus that it is.

Dana Kublin for your talent of conjuring insightful visuals, intuitive infographics, and fascinating figures out of thin air and unclear descriptions. Your ability to talk us out of our crazy ideas and then show us an improved version of what we told you makes all the trends better.

Stefanie Heng for your “gentle persistence” at managing the nonstop, day-to-day activities and always bringing a smile to everything you do. Your grace under pressure and your unflinching commitment to the project has enabled us to “get to done.”

Caroline Brown, Tristen Click, and Linda Holland for your depth of craft, inspired creativity, and immense patience. Whether dealing with infographics, chapters, or interviews, your collective talents, attention to detail, and willingness to go the extra mile made Tech Trends better.

Kaitlin Crenshaw, Natalie Martella, and Camilo Schrader for a fabulous freshman year. Your support as part of the Tech Trends family has been invaluable as you helped keep us on track for interview prep, secondary research, content reviews, designs, graphics, and more.

Mitch Derman, Tracey Parry, and Tiffany Stronsky for continuing to advance our marketing, communications and PR game. Your willingness to question, push, and share your ideas have helped take our program up to eleven. Your efforts to get the right buzz in the right places at the right times is amazing.

Laura Elias, Martina Jeune, and Faith Shea for an unbelievable impact on your first Tech Trends report. Thank you for bringing new ideas to the table and helping us push the boundaries of what we can accomplish.

Amy Bergstrom, Matthew Budman, Sarah Jersild, Anoop K R, Emily Moreano, Joanie Pearson, and the entire Deloitte Insights team. Your amazing partnership on Tech Trends helps us reach new heights every year.

Cover image by: Vasava 

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