Perspectives

Dbriefs Industries Webcasts

These webcasts are from the U.S. Dbriefs webcast program

Continuing Professional Education (CPE) credits

To be eligible for Continuing Professional Education (CPE) credits, you must view the original live Webcast.

Contact U.S. Dbriefs for technical and CPE questions of these webcasts.

Upcoming webcasts

Technology, Media, & Telecommunications
The emergence of esports: Virtual world making a very tangible impact

19 November 2019, 1:00 - 2:00 PM ET (GMT-5)

Host: Kat Lee Harwood, senior manager, Deloitte Consulting LLP

Esports competitors, celebrities, and games are becoming household names worldwide, with high schools and universities even launching varsity esports teams. As a new generation of consumers becomes a viable marketing group, esports are slowly finding their way into boardroom discussions and budget planning meetings. We'll discuss:

  • Esports 101 – what are they and why should we care?
  • How live streaming technology affects esports.
  • Critical components that are nascent or missing from the current esports ecosystem.
  • How esports broadcasting is different from traditional sports broadcasting.

Participants will explore numerous areas of esports and discover areas for maturity and growth in an industry that is projected to exceed a billion dollars in revenue in 2019.

Oil, Gas, & Chemicals
US shales: A closer look at factors driving operational excellence

12 December 2019, 1:00 - 2:00 PM ET (GMT-5)

Host: Duane Dickson, principal, Deloitte Consulting LLP

The US shale boom's last 10 years have been a story of divergent performances and relentless focus on operational enhancements. What explains this divergence, and where are the operational gaps and hidden opportunities? We'll discuss:

  • What explains the growth of US shales—geology, surface planning, or well engineering?
  • How performance, drivers, and learnings vary by shale basins and groups of companies.
  • Winning equations and success metrics of top producers.
  • Optimum points where productivity and economics cross over.

Participants will explore the evolution of US shale plays, examine the learning curve of operators, diagnose performance gaps and divergences, and discover key signposts for the future of the shale industry.

Technology, Media, & Telecommunications
Mobile and device trends: Consumer shifts in new age of wireless

17 December 2019, 1:00 - 2:00 PM ET (GMT-5)

Host: Daniel Littmann, partner, Deloitte Consulting, LLP

The arrival of fifth-generation (5G) wireless technology represents a seismic change for the TMT industry. How is 5G not only changing the telecommunications infrastructure, but also reframing the consumer ecosystem and driving shifts in how users interact with devices and connectivity? We'll discuss:

  • How mobile customers are preparing to adapt to a changing wireless environment.
  • Issues influencing consumer decisions about devices and connectivity.
  • Critical challenges and opportunities that could hinder or boost product penetration among consumers.

Participants will learn results of Deloitte's inaugural mobile trends survey and analyze ways these trends might affect the strategic planning of any company with a consumer mobile business model.

Archived Webcasts

Technology, Media, & Telecommunications
2019 State of Customer Success

28 August 2019

Host: Jeff Loucks, managing director, Deloitte Services LP

The shift toward XaaS and flexible consumption business models has transformed how technology businesses engage with their customers. With customer success teams now being standard practice, what should technology companies consider to get ahead? We'll discuss:

  • How enterprises are setting up customer success as a function in their organizations.
  • Benefits companies are seeing as a result of their customer success efforts.
  • Challenges that are often faced by customer success teams and how they are dealing with them.

Participants will hear results of Deloitte's first-of-its-kind State of Customer Success Survey and learn about how technology companies are maximizing customer value.

Technology, Media, & Telecommunications
Digital media trends 2019: Multigenerational insights and implications

29 May 2019

Host: Jeff Loucks, managing director, Deloitte Services LP

As digital media evolves, consumers across age groups are changing the way they use and consume content. For companies in technology, media, and telecommunications (TMT), harnessing these attitudes and behaviors can mean the difference between thriving or fading. We'll discuss:

  • Increasingly sophisticated media consumption habits, product and device ownership, streaming video, binge watching, data privacy, and advertising.
  • How technology use and content consumption differ by generation.
  • How business models and economics are evolving and adapting to new technologies and consumer behaviors.

Participants will learn results of Deloitte's Digital Media Trends, 13th edition, formerly the Digital Democracy survey, and how these trends might impact strategic planning for TMT companies.

Technology, Media, & Telecommunications
Engaging the fan in the digital age

24 April 2019

Host: Pete Giorgio, principal, Deloitte Consulting LLP

As a new generation of sports fans grows up through the digital age, teams, leagues, and broadcast companies are working to gain and keep their attention and spending. How are organizations improving the fan experience and meeting fans where they are? We'll discuss:

  • Changing demographics and fan profiles across major US sports leagues.
  • How teams, leagues, and broadcast/streaming companies are using new technologies and techniques to create cohesive, end-to-end fan engagement.
  • How legalization of gambling in some states could impact the ways fans engage with their favorite sports.

Participants will explore results of the 2018 Deloitte fan engagement study and key emerging trends companies should consider in their planning.

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